"Financial Aid Graduate Assistant"

The Financial Services Graduate Assistant position provides a current graduate student with hands-on professional experience in higher education administration. They will contribute to the Financial Aid Office's efforts in assisting students and families through the financial aid lifecycle, including application review, award communication, financing options, and billing support. This role offers practical exposure to data operations, administrative technologies, and cross-functional collaboration within a student-centered environment.

This role will focus on these key areas:

Administrative:

• Serve as a primary point of contact for students and families by responding to a high volume of telephone and email inquiries related to financial aid and billing processes
• Support the management of online financial aid application systems (Slate and PowerFAIDS), ensuring accurate document tracking and data entry

Tech and Data Operations:

• Support the Data Team with data processes and workflow coordination including, data collection and reconciliation to ensure accuracy and consistency across systems and reports
• Assist with routine reporting, documentation preparation, and maintenance of organized digital records

Projects

• Contribute to special projects, including support for specialized application processes, such as the HEOP and communications, and other projects as assigned.

Skills, Qualifications & Requirements:

Knowledge, Skills and Abilities

• Excellent writing, communication, and interpersonal skills.
• Ability to work independently and as part of a team.
• Strong attention to detail and organization skills
• Proficiency in Microsoft Word and Excel, including knowledge of formatting, formulas, filters, pivot tables, and basic analysis
• Maintaining confidentiality

Qualifications:

• Currently enrolled in a Graduate Program, preferably within a higher education field.

Salary Range: $22/hr @ approximately 20 hours per week

Please submit a Cover Letter and Resume with your application