"FINANCIAL AID SPECIALIST"

FINANCIAL AID SPECIALIST

Position Number: S-3720

Position Summary:

Advises students and families about the financial aid application process, financial aid eligibility and alternative sources of financial assistance. Includes participation in outreach activities and presentations to various internal and external audiences; reviews and resolves financial aid professional judgment appeals; performs institutional quality assurance/verification of financial aid applications; processes various forms of financial aid.

Required Qualifications:

• Associates degree required or equivalent combination of education and experience.
• Three years of increasingly responsible work experience of a qualifying nature.
• Strong knowledge of financial aid including general knowledge of federal and State of Michigan financial aid programs and regulations.
• Experience using complex computer systems.
• Ability to maintain accurate records; strong attention to details.
• Ability to work occasional evening and weekend hours.
• Demonstrated positive interpersonal skills.
• Demonstrated ability to communicate effectively and project a positive image.
• Ability to perform the essential functions and requirements of the job with or without reasonable accommodation.

Preferred Qualifications:

• Experience in Financial Aid.
• Public speaking experience.
• Experience using Sigmas Student Aid Management (ProSAM) system and the Campus Management (CM) student information.

Duties & Responsibilities:

• Meets privately with students and their families to explain the financial aid process, advise on alternative sources of aid, and discuss personal concerns and appeals.
• Represents CMUs Office of Scholarship & Financial Aid at various outreach activities such as Admission and Orientation events; may present financial aid interest sessions.
• Reviews and approves/denies professional judgment appeals such as requests from parents to be exempted from borrowing the federal parent loan so that the student has access to additional federal student loan.
• Verifies the accuracy of information supplied by students and parents on the federal aid application (FAFSA); this requires a comparison of a multitude of source documents (tax returns, W-2s, bank statements, etc.) to the FAFSA. Includes adjustments and repackaging aid.
• Adjusts student aid packages due to the receipt of 'outside' aid (e.g., private scholarships and loans).

Supervision Exercised: None.

Employee Group: Supervisory Technical

Staff Pay Level: 6

Pay Range: $18.50 - $28.00 per hour, estimated rate between $18.50 - $21.00 per hour

Division: Student Recruitment & Retention

Department: Scholarships & Financial Aid

Position Status: Regular

Employment Status: Full-Time

FTE: 1.0

Position Type: 12 month

Weekly Work Schedule: Monday-Friday, 8a-5p, Nights and weekends as needed

Location: 1200 S Franklin St, Mt Pleasant, Michigan, 48859

Posting Ends:

Open Until Filled: Yes

About the Department:

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About CMU:

Central Michigan University has a more than 125-year legacy of preparing students to become leaders and changemakers in their communities and in their personal and professional lives.

We serve nearly 15,500 students on our Mount Pleasant campus, in satellite locations around the state and throughout the country, and through flexible online programs. Many of our approximately 300 undergraduate, masters, specialist and doctoral programs in the arts, media, business, education, human services, health professions, liberal arts, social sciences, medicine, science and engineering are nationally ranked for excellence.

[Additional details about CMU...]

Message to Applicants:

Central Michigan University is dedicated to fostering an environment that is reflective of the communities we serve. We are especially interested in highly qualified candidates who will advance and promote CMUs mission, vision, and leadership standards.

You must submit an on-line application in order to be considered as an applicant for this position.

Cover letters may be addressed to the Hiring Committee.

This position will remain open until filled. The university reserves the right to close the recruitment process once a sufficient applicant pool has been identified. For best consideration, please submit application materials on or before Thursday, September 16th, 2025.

To apply, visit https://www.jobs.cmich.edu/postings/43574