Financial Assistance Advisor

Rutgers, The State University of New Jersey, is seeking a Financial Assistance Advisor for the Newark Outpatient Services within Rutgers University Behavioral Health Care.

Under the direction of the Office Manager and/or the Supervising Program Assistant, is responsible for the registration process for the UBHC Ambulatory Programs.

Among the key duties of this position are the following:

• Interviews and registers patients into the revenue cycle system.
• Forwards patients' registration packages to Clinical Records to achieve a complete Medical Records folder.
• Determines customer's eligibility for the Charity Care program as set forth by NJ Department of Health N.J.A.C. 8:31B-4.37 and UBHC policy.
• Enters completed insurance data into revenue cycle system.
• Completes requirement tracking when a client is initially registered and/or routinely updated.
• Documents the type of registration, client's benefits information, HIPAA restriction and action taken on the account.
• Accesses, prints and prepares the daily Intake report and IC that identifies patients with scheduled appointment: IPMS report and IPMS.

Minimum Education and Experience:

Two (2) to three (3) years of progressively more responsible clerical experience, one (1) year of which must have been in a physician's office, hospital billing office or insurance company which involved billing and collection or medical insurance activities.

City: Newark

State: NJ

Physical Demands and Work Environment:

Position requires standing under 1/3 of the time, walking to under 1/3 of the time, sitting to over 2/3 of the time, use of hands to finger, handle, or feel over 2/3 of the time, reach with hands and arms under 1/3 of the time, talk or hear over 2/3 of the time.

Requires lifting up to 10 pounds under 1/3 of the time.

Special vision requirements of close vision ( clear vision at 20 inches or less), distance vision ( clear vision at 20 feet or more) and ability to adjust focus ( ability to adjust the eye to bring an object into sharp focus)

Moderate noise (examples: business office with computers and printers, light traffic).

Exposure to fumes or airborne particles under 1/3 of the time and toxic or caustic chemicals under 1/3 of the time.