"Graduate Coordinator for STEP, District Scholars, and First-Generation Support (Student)"

Job Details

Work Where You Learn: Build Experience, Grow Skills, and Contribute to Your University Community. This position is available only to enrolled American University students.

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Department:

Student Success, Transition & Retention

Time Type:

Part time

FLSA Status:

Non-Exempt

Job Description:

Summary:

The Center for Student Belonging (CSB) seeks a collaborative and highly organized graduate student to serve as Graduate Coordinator supporting the Summer Transition Enrichment Program (STEP), District Scholars, and First-Generation initiatives.

This role spans a full-time summer appointment and a part-time academic-year appointment to ensure continuity of student support, program execution, and student success initiatives. The Graduate Coordinator plays a central role in program coordination, student leadership supervision, and individualized student support for historically underrepresented and first-generation students. This position reports to the Assistant/Associate Director for Student Belonging.

Essential Functions:

1. Summer Appointment – STEP Program (June 22, 2026 – August 10, 2026)
   • Coordinate program logistics, curriculum support, workshops, and events.
   • Supervise and mentor undergraduate STEP Student Coordinators (STUCOs).
   • Track student participation and maintain accurate program records.
   • Provide one-on-one student support and follow-up interventions.
   • Serve as a key contact during program delivery, including evenings and critical program moments (move-in, orientation, assessments).
   • Collaborate with campus partners to deliver inclusive, high-impact programming.
2. Academic-Year Appointment – District Scholars & First-Generation Support (Fall 2025 – Spring 2026)
   • Support daily operations and logistics of STEP, District Scholars, and First-Generation initiatives.
   • Track student engagement and maintain program documentation.
   • Provide individualized student support and academic success interventions.
   • Assist with event planning, promotion, and execution.
   • Contribute to signature initiatives such as National First-Generation Celebration Week.
3. Program Coordination & Operations
   • Manage event logistics (space reservations, vendors, materials, technology).
   • Oversee on-site program execution.
   • Maintain supply inventory and prepare event spaces.
4. Student Support & Supervision
   • Provide mentorship and leadership development for student staff.
   • Meet one-on-one with students to support academic and belonging outcomes.
   • Share supervision of undergraduate student leaders.
5. Communication & Outreach
   • Support multi-platform communication (email, website, social media).
   • Serve as liaison with campus partners, vendors, and stakeholders.
   • Assist with outreach to students and families.
6. Assessment & Reporting
   • Administer evaluations and collect feedback.
   • Compile program reports and summaries.
   • Support continuous improvement through data tracking.

Competencies:

• Strong organizational, time-management, and project management skills.
• Excellent written and verbal communication skills.
• Ability to work independently and collaboratively in a fast-paced environment.
• Strong interpersonal skills, including conflict resolution.
• Ability to manage stress, problem-solve effectively, and make sound decisions.
• Ability to set boundaries while providing strong student support.
• Proficiency with Microsoft Office and Google Workspace; willingness to learn systems such as EMS and Engage.

Position Type/Expected Hours of Work:

• Part-time.
• 20 - 35 hours per week.

Salary Range:

• $18.95 per hour.

Required Education and Experience:

• Current full-time graduate student at American University.
• Strong organizational and project management skills.
• Ability to maintain accurate records and manage multiple priorities.
• Strong written and verbal communication skills.
• Experience with, or willingness to learn, AU platforms for planning, organizing, and promoting CSB signature events.
• Strong attention to detail for maintaining accurate records, tracking student participation, and supporting students through one-on-one guidance.

Preferred Education and Experience:

• Experience mentoring or supervising undergraduate students.
• Experience working with first-year or first-generation students.
• Familiarity with AU systems (or willingness to learn).

Additional Eligibility Qualifications:

1. Summer Employment Terms
   • Dates of Employment: June 22, 2026 – August 10, 2026.
   • 35 hours per week (in-person).
   • Benefits include: Single-bedroom summer housing, meals during onboarding and program days, and a metro pass for STEP outings.
2. Academic Year Employment Terms
   • Dates: Fall 2026 – Spring 2027.
   • Up to 20 hours per week (in-person).
   • No housing or meal benefits provided during the academic year.
3. Work Expectations
   • Availability during CORE days (Wed/Thurs/Fri, 10 a.m.–4 p.m.) during the academic year.
   • Flexibility for evenings and weekends, especially during summer programming.
   • Ability to work extended hours during peak program periods.

Other Details

• This position is available only to enrolled American University students.
• Please note this job announcement is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
• American University is an E-Verify employer.
• Visit https://www.american.edu/hr/ for additional information about American University employment and benefits.