Healthcare Senior Manager MFM Operations & Strategy Manager

Job Summary

Become a part of a leadership team that supports a group of Internationally recognized Maternal, Fetal, and Pediatric care providers, in a program offering more adult and pediatric subspecialties than any other program in the Rocky Mountain region.

The Department of Obstetrics and Gynecology, Division of Maternal Fetal Medicine (MFM), at the University of Colorado, School of Medicine has an opening for an Operations & Strategy Manager. This position will provide operational and strategic support to our four (4) freestanding Maternal Fetal Medicine Perinatal Centers located in Littleton, Parker, Downtown Denver, and Ft. Collins. This position reports directly to the MFM Business Services Program Director, and indirectly to the MFM Division Chief.

The freestanding University of Colorado Maternal Fetal Medicine Perinatal Centers provide maternal and fetal disease consultation, prenatal diagnosis, and genetic counseling. We are proud to partner with the Children's Hospital Colorado's Colorado Fetal Care Center (CFCC) which specializes in fetal diagnosis and in utero intervention.

We are seeking a highly motivated and enthusiastic leader with outstanding customer service skills, communication skills, and a commitment to provide leadership that supports belonging and equity, while promoting individual team member growth and the development of a high performing team.

Collaboration, strategic support, process improvement, communication, and problem solving are the main ingredients of this position. As the Operations & Strategy Manager, you will partner closely with our Practice Manager, Program Manager, MA Supervisor, Nurse Navigator, Lead Sonographer, and the four (4) Medical Directors to provide support and leadership to the administrative and clinical team members by coaching, mentoring, modeling best practices, implementing change management, and engaging in strategic partnerships.

Work Location: Hybrid - this role is eligible for a hybrid schedule of 3 - 4 days per week at clinical locations or the campus and as needed for in-person meetings.

Why Join Us

The Division of MFM is comprised of a dynamic team of individuals that highly respect collaboration, individuality, trust, cooperation, risk-taking support, accountability, and equity. Psychological safety, process improvement, empowerment, and support are the basis of the work culture that we value.

Why work for the University?

We have AMAZING benefits and offer exceptional amounts of holiday, vacation and sick leave! The University of Colorado offers an excellent benefits package including:

• Medical: Multiple plan options
• Dental: Multiple plan options
• Additional Insurance: Disability, Life, Vision
• Retirement 401(a) Plan: Employer contributes 10% of your gross pay
• Paid Time Off: Accruals over the year
• Vacation Days: 22/year (maximum accrual 352 hours)
• Sick Days: 15/year (unlimited maximum accrual)
• Holiday Days: 10/year
• Tuition Benefit: Employees have access to this benefit on all CU campuses
• ECO Pass: Reduced rate RTD Bus and light rail service

There are many additional perks & programs with the CU Advantage.

Qualifications

Minimum Qualifications:

• Bachelor's degree from an accredited institution
• 5-7 years of professional experience in Healthcare Operations and Leadership.

Applicants must meet minimum qualifications at the time of hire. Applicants must be legally authorized to work in the United States without requiring sponsorship. We are unable to provide work visa sponsorship or employment authorization for this position now or in the future.

Preferred Qualifications:

• Experience with EPIC
• Experience running Clinic Operations and Scheduling processes for 2-5 years
• Experience Managing Strategic Partnerships
• Master's degree in business or healthcare administration

Knowledge, Skills and Abilities:

• Ability to communicate effectively, both in writing and orally.
• Ability to establish and maintain effective working relationships with employees at all levels throughout the institution.
• Ability to build high performing teams
• Ability to "think outside the box"
• Outstanding 360 customer service skills.

How to Apply

For full consideration, please submit the following document(s):

1. A letter of interest describing relevant job experiences as they relate to listed job qualifications and interest in the position
2. Curriculum vitae / Resume
3. Three to five professional references, including name, address, phone number (mobile number if appropriate), and email address

Questions should be directed to: alexandra.reyesamaya@cuanschutz.edu

Screening of Applications Begins: Immediately and continue until position is filled.

Anticipated Pay Range: The starting salary range (or hiring range) for this position has been established as $97,418 - $123,987.