"House Manager - Casual Employee"

About Oakton College

Educate. Empower. Transform

At Oakton College, we know education changes lives - and that starts with the people who make it happen. For more than 50 years, we've built a welcoming and inclusive community where students from all backgrounds and experiences thrive.

We're looking for passionate educators, professionals and leaders to join our team. Whether in the classroom, student support, or behind the scenes, your talents and expertise will make a difference and shape the future.

We provide dynamic learning environments that empower students and employees alike with campuses in Des Plaines and Skokie and a Health Careers Education Center in Evanston.

As a proud institution accredited by the Higher Learning Commission, Oakton is more than a college - it's a place where innovation, equity and lifelong learning drive everything we do. We value diverse perspectives and embrace new ideas and are dedicated to fostering an inclusive and student-centered culture.

Job Description

Basic Function and Responsibility:
The house manager directs and coordinates the work of the house staff and is responsible for ensuring that the theater is clean and orderly before and after each performance. They are also responsible for the safe passage and conduct of the audience during the entire time that the audience is on the premises of the theater.

Characteristic Duties and Responsibilities:

1. Schedules, trains, and supervises the ushers, who take tickets hand out programs and lead patrons to their seats. Makes sure that ushers have whatever supplies are needed to their job, such as a flashlight.
2. Conduct a pre-show walk-through of the lobby and seating area to verify that the house is clean and presentable for the audience. Clean the theater as needed. During intermission, open the doors to the theater and assists audience members. After show, clean the theater of any programs or other trash left by the audience.
3. Check in with the box office staff prior to the show. Be familiar with the latecomer's policy and seat latecomers accordingly. Once the performance has begun, remain outside the theater and seats any late comers.
4. Open theater doors, close doors and monitor theater during the performance and close and lock doors after the audience has left. Ensure all lights are turned off after each show and all doors are locked.
5. Responsible for the safety of the audience, in case of an emergency, such as fire or tornado, know what steps to take to either evacuate the audience members, or secure them in place. The ushers should also be instructed in emergency procedures, particularly where various escape routes are located.
6. Communicate with the stage manager to confirms show time, when to open the theater to the audience and when to begin the production. If some of the stage action takes place in and around where the audience is seated, the house manager makes sure that the aisles are clear of people's feet or their belongings.
7. Communicate with the box office. If there is a waiting list, the house manager coordinates with the box office manager to determine which audience members will be seated. If there is a dispute about tickets, the house manager may have to help resolve the situation.
8. Other job-related duties as assigned.

Supervision Received:
Administrative supervision is received from the Production Coordinator.

Supervision Exercised:
Functional supervision exercised over theater ushers.

Requirements

1. High school degree.
2. Proficiency in interpersonal and communication skills. Ability to give and receive information, advice and opinions and interact with patrons in situations requiring sensitivity and tact.
3. Ability to pay attention to details, focus on the job, organize tasks.

Additional Information

For information regarding employment eligibility, please visit our employment at Oakton web page.

Equal Opportunity Employer

Schedule: TBD

Hourly: $19.24

Application Instructions

Please be sure to have a current resume, cover letter, and list of, at least, three (3) professional references with contact information prepared to submit with your application.

Oakton College conducts background checks on all job candidates upon acceptance of a contingent offer of employment. Convictions are not a bar to employment. Background checks will be performed in compliance with state and federal law and in accordance with the Illinois Department of Human Rights Conviction Record Protection Act of March 2021.

Posted positions may be removed from the Oakton website without notice when it is determined that no additional applicants are required.

Oakton College does not utilize E-Verify for employment eligibility verification.