"House Manager - Casual Employee - Oakton College"

Basic Function and Responsibility:

The house manager directs and coordinates the work of the house staff and is responsible for ensuring that the theater is clean and orderly before and after each performance. They are also responsible for the safe passage and conduct of the audience during the entire time that the audience is on the premises of the theater.

Characteristic Duties and Responsibilities:

1. Schedules, trains, and supervises the ushers, who take tickets hand out programs and lead patrons to their seats. Makes sure that ushers have whatever supplies are needed to their job, such as a flashlight.
2. Conduct a pre-show walk-through of the lobby and seating area to verify that the house is clean and presentable for the audience. Clean the theater as needed. During intermission, open the doors to the theater and assists audience members. After show, clean the theater of any programs or other trash left by the audience.
3. Check in with the box office staff prior to the show. Be familiar with the latecomer's policy and seat latecomers accordingly. Once the performance has begun, remain outside the theater and seats any late comers.
4. Open theater doors, close doors and monitor theater during the performance and close and lock doors after the audience has left. Ensure all lights are turned off after each show and all doors are locked.
5. Responsible for the safety of the audience, in case of an emergency, such as fire or tornado, know what steps to take to either evacuate the audience members, or secure them in place. The ushers should also be instructed in emergency procedures, particularly where various escape routes are located.
6. Communicate with the stage manager to confirms show time, when to open the theater to the audience and when to begin the production. If some of the stage action takes place in and around where the audience is seated, the house manager makes sure that the aisles are clear of people's feet or their belongings.
7. Communicate with the box office. If there is a waiting list, the house manager coordinates with the box office manager to determine which audience members will be seated. If there is a dispute about tickets, the house manager may have to help resolve the situation.
8. Other job-related duties as assigned.

Supervision Received:

Administrative supervision is received from the Production Coordinator.

Supervision Exercised:

Functional supervision exercised over theater ushers.

Job Requirements:

1. High school degree.
2. Proficiency in interpersonal and communication skills. Ability to give and receive information, advice and opinions and interact with patrons in situations requiring sensitivity and tact.
3. Ability to pay attention to details, focus on the job, organize tasks.

Additional Information:

For information regarding employment eligibility, please visit our employment at Oakton web page.

Equal Opportunity Employer

Schedule: TBD

Hourly: $19.24