"HSIP Program Manager"

HSIP Program Manager

Posted: 23-Jan-26

Location: Ann Arbor, Michigan

Categories: Staff/Administrative

Internal Number: 273179

If you are a proactive, detail-oriented professional who thrives in a fast-paced environment, please submit your resume and cover letter for consideration. Your cover letter will be used to assess how your experience aligns with the position and to understand your communication style.

In your letter, please include examples that demonstrate the following core competencies:

• Positive engagement and adaptability during times of change
• Effective collaboration to support shared team goals
• Commitment to providing exceptional service to customers and partners

The University of Michigan Treasurer's Office is seeking a Program Manager to oversee the Human Subject Incentive Program (HSIP), reporting to the Director of Special Programs. This position is responsible for ensuring research participants are compensated promptly and accurately while balancing high-quality customer service with regulatory and financial compliance.

You will collaborate with senior leaders across the university, including Institutional Review Board (IRB) directors, Tax, Sponsored Programs, Internal Controls, and Information Technology Services (ITS), as well as departmental administrators, faculty, and research teams. The successful candidate will demonstrate sound judgment, strong relationship-building skills, and the ability to advocate for continuous process improvement while maintaining internal controls and regulatory adherence.

This role is eligible for on-site, hybrid, or remote work, in alignment with the Finance Division's Future of Work Initiative and based on business needs.

Responsibilities:

• Manage the full lifecycle of human subject incentive payments, including tracking and reconciliation.
• Oversee daily financial operations for HSIP, including general ledger review and data analysis (Excel, Business Objects).
• Develop and refine metrics to support research compliance and federal/state tax reporting requirements.
• Maintain and enhance internal controls, procedures, and documentation.
• Identify and lead process improvements to reduce system and workflow inefficiencies.
• Manage multiple concurrent projects, both major and minor in scope.
• Make determinations related to federal tax reporting compliance.
• Ensure alignment with IRB guidance and university policies.
• Advise research units on policy and procedural updates affecting fund disbursements and compliance.
• Recruit, develop, and manage HSIP staff members.
• Establish annual goals aligned with the Business & Finance Strategic Framework.
• Build and maintain strong working relationships with central and academic units.
• Provide education and outreach to the university community through presentations and workshops.

Required Qualifications:

• Bachelor's degree or equivalent combination of education and/or related experience.
• Experience leading and developing a team, fostering collaboration, and supporting high performance.
• Ability to interpret and apply policies, regulations, and compliance requirements.
• Demonstrated ability to balance customer service needs with adherence to standards.
• Experience managing multiple priorities in a fast-paced environment.
• Strong communication skills, including the ability to provide clear guidance and facilitate productive discussions.
• Experience improving processes and adopting new systems or workflows.
• Proficiency with Microsoft Office and Google Workspace.
• Self-motivated, resourceful, and able to quickly learn and master new concepts.

Preferred Qualifications:

• Comfort presenting to diverse audiences, including senior leaders.
• Ability to work effectively with technical teams and understand system capabilities.
• Understanding of research administration practices and considerations.
• Demonstrated ability to partner across departments to achieve shared goals.
• Experience implementing operational improvements or new technological solutions.
• Familiarity with U-M financial systems, SPG policies, and internal control practices.

The University of Michigan is a world-class public institution with an annual operating budget of more than $11 billion. The Finance Division, reporting to the Executive Vice President and Chief Financial Officer, provides the financial infrastructure supporting the University's mission. Learn more at: www.finance.umich.edu

We offer a comprehensive total compensation package, including competitive pay, a two-for-one retirement contribution, multiple health plan options, generous paid time off, seven paid holidays, and four season days.

The University of Michigan is an equal employment opportunity employer.