"Identity and Access Management Manager"

Posting Details

Working Title

Identity and Access Management Manager

Position Number

00006A

Department

INFORMATION TECHNOLOGY SERV-ACAD

Location

Norfolk, VA

Type of Position

Classified

Type of Job

Full Time

EEO Category

B Professionals

Job Description

The IAM manager position is an advanced role requiring leadership and team management skills, along with technical expertise. The IAM manager leads a team of individuals in analyzing business processes, recommending technology solutions to improve customer service and problem resolution, administration and governance tasked with ensuring IAM services are applied to University-managed assets as well as vendors and other third-party entities. This role provides comprehensive support for the user account lifecycle-including acquisition, creation, modification, deletion, auditing, group management, and password management -through scripting, LDAP expertise, and complex troubleshooting. The IAM role requires ensuring that a large, multi-faceted IAM program is in place governing provisioning, access, single sign-on ( SSO ), directory services and technical integrations, as well as supporting behavioral analytics. As a senior member of the team, the 1AM manager is expected to demonstrate leadership by coaching and mentoring less experienced staff, managing the team, and executing the security strategy set by senior management. This includes identifying and communicating actionable workloads for team members that balance business initiatives with IAM security best practices and business risk. The IAM manager serves as a subject matter expert and is responsible for delivering on line-of-business expectations.

Knowledge, skills and abilities

Extensive knowledge of SSO, MFA, Active Directory (AD), public key infrastructure ( PKI ), privileged accounts and integration application program interface ( API ) capabilities.
Considerable knowledge of Enterprise Resource Planning ( ERP ) and/or Student Information Systems ( SIS ) systems such as Banner or similar programs.
Working knowledge of multiple operating systems and demonstrated skill in utilizing personal computers and related software.
Excellent verbal and written communication skills, strong attention to detail, and an understanding of workflow processes.
Demonstrated ability to provide technical and project leadership to other staff, with a deep understanding of policy and procedure and the capability to implement this understanding across various aspects of computer system account management and lifecycle support.
Demonstrated ability to apply technical and analytical expertise in the design, implementation, and delivery of IAM technology solutions.
Demonstrated ability to consistently act with integrity, maintain high standards of work, and adapt to changing circumstances while fostering effective communication.

Special licenses, registration or certification

None

Education or training

None

Level and type of experience

• Considerable experience with scripting and batch programming (such as sql, per!, python, shell batch), LDAP and directory concepts, unix, log analysis, database concepts, data mining and account provisioning processes. Considerable experience with systems design and programming techniques.
• Considerable experience in cybersecurity, with a significant portion in IAM .
• Considerable experience in technology and security administration across large, heterogeneous networks, including experience with third-party entities.
• Some experience and understanding of various regulatory requirements and laws such as, but not limited to, Payment Card Industry ( PCI ), Federal Financial Institutions Examination Council ( FFIEC ), Sarbanes-Oxley ( SOX ), Health Information Portability and Accountability Act ( HIPAA ), General Data Protection Regulation ( GDPR ) and Gramm-Leach-Bliley Act ( GLBA ). Additionally, some experience in one or more of the following is required: ISO 17799, ITIL or NIST .
• Some experience in IAM solutions both on-premises and in the cloud.
• Some experience administering IAM systems, access controls, security and risk management, as well as a security governance framework at scale.

Additional Considerations (supplemental knowledge, skills, abilities, education, experience, licensure, certification)

• Working knowledge of Windows, Linux, Unix and industry-leading IDAM solutions.
• Some knowledge of state privacy laws and regulatory compliance requirements.
• Skill in organizing and prioritizing tasks independently while implementing proactive risk controls.
• Demonstrated ability to lead with integrity, maintain trustworthiness, and anticipate potential threats through strategic planning.
• Extensive experience working in IT Accounts Management interacting and coordinating multiple systems. Considerable experience with operating systems and programming design and techniques.
• Some previous experience with hardware environment currently utilized by the University is preferred. Some previous experience in a similar functional environment is preferred.
• Some experience with Amazon Web Services ( AWS ) or Microsoft Azure preferred.
• Some experience with one or more of the following: ISO 27001, NIST, PCI, HIPM, Health Information Technology for Economic and Clinical Health ( HITECH ), SOX, GDPR, Center for Internet Security ( CIS ) or Service Organization Controls ( SOC ) 2.

Conditions of Employment

This position is fully remote and will require participation in on-call rotations. The candidate must have high-speed and reliable internet.
This position is designated as sensitive. A fingerprint-based criminal history check will be required of the final candidate.

Annual Salary/Hourly Rate

Salary range between $90,000-$115,000

Posting Detail Information

Job Requisition Number

S03153

Job Open To

General Public

Open Date

12/10/2025

Close Date

01/05/2026

Open Until Filled

No

Special Instructions Summary

Along with the completed application, please attached a resume and cover letter.