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Ann Arbor, Michigan

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"Inpatient Unit Clerk"

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Inpatient Unit Clerk

A cover letter is required for consideration for this position and should be attached as the first page of your resume. The cover letter should address your specific interest in the position and outline skills and experience that directly relate to this position.

The Women's Birth Center at Michigan Medicine is seeking an Inpatient Unit Clerk to provide excellent customer service to our patients and clerical support to our nurses and doctors. This is a communication-heavy position requiring good interpersonal, written, and verbal skills, and the ability to work as a team. You will be expected to work rotating weekends and alternating holidays.

  • Utilize extensive on-the-job training to complete tasks
  • Admit, transfer, and discharge patients in the Women's Birth Center
  • Receive and assist patients and visitors, providing excellent customer service
  • Answer patient calls in a professional and timely manner
  • Respond to emergent situations in a calm and professional manner; utilizing predefined processes
  • Procure supplies, equipment, and services for patients
  • Maintain census information
  • Monitor infant security system
  • Communicate effectively and in a timely manner with staff

Requirements:

  • Completion of a High School Diploma or equivalent
  • Basic computer skills
  • Effective communication & interpersonal skills
  • Ability to problem solve
  • Ability to multitask & prioritize tasks based on level of importance
  • Requirement: Training is required for a minimum of 4 or 5 days per week for the first 6 weeks.

Shift:

  • Day Shift 7:10am-3:40pm
  • Ability to work rotating weekends and holidays
  • The schedule will be 32 Hours a week

This position is covered under the collective bargaining agreement between the U-M and the Service Employees International Union (SEIU), which contains and settles all matters with respect to wages, benefits, hours, and other terms and conditions of employment.

Michigan Medicine conducts background screening and pre-employment drug testing on job candidates upon acceptance of a contingent job offer and may use a third party administrator to conduct background screenings. Background screenings are performed in compliance with the Fair Credit Report Act. Pre-employment drug testing applies to all selected candidates, including new or additional faculty and staff appointments, as well as transfers from other U-M campuses.

Michigan Medicine improves the health of patients, populations and communities through excellence in education, patient care, community service, research and technology development, and through leadership activities in Michigan, nationally and internationally. Our mission is guided by our Strategic Principles and has three critical components; patient care, education and research that together enhance our contribution to society.

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