Intelligence Analyst

Job Responsibilities

• Analyzes crime data and intelligence to identify patterns, assess threats, and support investigations, including Clery Act reporting and coordination with external law enforcement agencies.
• Manages the police department's campus-wide video surveillance and alarm systems, ensuring policy compliance, retrieving and redacting footage, and supporting real-time monitoring for major events.
• Maintains and troubleshoots departmental information systems and technology, safeguarding data security and supporting staff with technical needs.
• Works with customers and technical group to provide support for a complex computing environment in the areas of hardware, software, and infrastructure.
• Recommends technology changes or upgrades to department.
• Prepares communications and presentations on system enhancements and delivers training to end users on system processes and functionalities.
• May oversee the activities of a team of IT support personnel including students.
• Researches complex questions/problems and finds solutions.
• Ensures long-term requirements of systems operations and administration are included in the overall information systems planning of the work group.
• Evaluates new products/technologies to determine impact on existing system configurations.
• Performs system integration tasks and creates tools to assist in the process.