Question 1

What are the basic qualifications for the IS Generalist Support Assistant role?

Accepted Answer

The basic qualifications include experience with scripting and programming languages and strong macOS and Windows 11 skills . Preferred experiences encompass audio-visual equipment , Microsoft Teams and Zoom , ability to work in teams or independently, and excellent communication skills . Check our administration jobs for similar roles.

Question 2

What does the IS Generalist Support Assistant do at Caltech?

Accepted Answer

Assist the ISG Operations team with staff computing (Windows/macOS), IoT infrastructure , audio-visual systems , live event support , and asset management for IPAC's astrophysical data archives. This occasional summer hire supports daily tasks in a high-tech environment. Explore higher ed admin jobs for more opportunities.

Question 3

What is the salary and benefits for this position?

Accepted Answer

The hiring range is $22.50 - $23.50 per hour . It is non-benefit based but offers access to onsite counseling and sick time. Full-time Caltech employees enjoy comprehensive benefits; see Caltech benefits for details.

Question 4

How do I apply for the IS Generalist Support Assistant job?

Accepted Answer

Submit a resume and cover letter by April 15, 2026 . Applications are for this on-site Pasadena role. Use our free resume template and free cover letter template to strengthen your submission.

Question 5

Is this a full-time position, and what is the work arrangement?

Accepted Answer

This is an occasional , overtime eligible , summer hire position, fully on-site in Pasadena, California at Caltech's IPAC division. No remote option; ideal for assisting with IT support and AV systems . View higher ed jobs for other formats.

Question 6

Does Caltech offer visa sponsorship for this role?

Accepted Answer

No visa sponsorship is mentioned for this IS Generalist Support Assistant position. Candidates must be eligible to work in the US. Research IT support jobs in higher ed for more details on international opportunities.

IS Generalist Support Assistant

CalTech - California Institute of Technology

Pasadena, California

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