"Indigenous Academic Support Advisor"

Indigenous Academic Support Advisor

•  494783
•  Townsville
•  Professional
•  Full time
•  Closing on: Mar 31 2026

Position Description

Are you passionate about empowering Indigenous students to achieve their academic goals and making a meaningful impact in Indigenous education? We're seeking a dedicated and enthusiastic new team member to fill the role of Indigenous Academic Support Advisor at James Cook University (JCU)!

• Full-time, continuing position
• Based at the Townsville Bebegu Yumba campus, Douglas
• HEWL 8: $111,960 - $128,567 per annum plus up to 17% employer superannuation contributions, leave loading and other generous employee benefits
• This is an identified position for Aboriginal and Torres Strait Islander people.

ABOUT THE ROLE

As an Indigenous Academic Support Advisor, you'll play a pivotal role in shaping student success by guiding them in developing essential study and academic skills needed to achieve their goals. This is a deeply rewarding opportunity to make a lasting impact by developing tailored learning support plans, guiding academic strategies, and championing continuous improvement. You'll empower tutors, implement proactive intervention strategies, and lead pre-study programs to boost student readiness, capability, and achievement.

QUALIFICATIONS, SKILLS AND EXPERIENCE

• A bachelors degree is required. A postgraduate degree (or progress towards) will be highly regarded.
• Contemporary knowledge of Indigenous Higher Education policy imperatives.
• Proven experience in developing, leading, and evaluating educational programs for Indigenous students.
• Proficiency in data analytics, learning technologies, and Microsoft Office suite.
• Excellent case management, organisational, and problem-solving, skills.
• An ability to work autonomously and as part of a team in a fast-paced environment.
• Excellent written and verbal communication and interpersonal skills.
• It is also a requirement of this position to hold a current Working with Children Blue Card or have the ability to rapidly obtain.

ABOUT THE INDIGENOUS EDUCATION AND RESEARCH CENTRE

JCU’s Indigenous Education and Research Centre is a leader in providing Indigenous education, research and engagement through successful and sustainable programs and services. We empower students to be independent, critical, and analytical thinkers, and assist them to plan, set and achieve their goals.

SHAPE YOUR FUTURE WITH JCU

At JCU we’re not just shaping minds; we’re shaping the future.

As Australia’s only university established to focus on the issues of Northern Australia and the Tropics worldwide, JCU is dedicated to helping the world’s tropical regions to prosper. With our main campuses located in the vibrant and diverse tropics of Northern Queensland, JCU is at the forefront of research and education in some of the world’s most critical areas, including marine biology, environmental science, tropical and rural health, and more.

Find out more about JCU, our Careers and our locations.

WHY JCU?

JCU offers a dynamic and culturally diverse workplace where your ideas are valued, your professional growth is supported, and your work-life balance is respected. Working under the values of Authenticity, Excellence, Integrity, and Respect, we support and empower our people through the provisions of;

• A generous superannuation scheme with up to 17% employer contributions with UniSuper
• 36.25-hour full-time working week
• 5 weeks of annual recreation leave plus leave loading
• 15 days paid sick/carers leave per year
• Cultural leave
• Cash out annual leave
• Up to 6 months paid parental leave or 12 months at half pay
• A range of flexible working options
• Attractive options for salary packaging
• Staff study assistance and paid study leave
• Ongoing professional development support
• Fitness Passport
• Corporate discount on health insurance
• Free Employee Assistance Program (coaching and counselling)
• Well-equipped modern facilities and contemporary workspaces.

HOW TO APPLY AND CONTACT DETAILS

Are you ready to make a difference? Join us at JCU, where your future meets the tropics.

Click the ‘apply’ button, create an applicant profile and follow the below steps:

1. Complete the application form
2. Upload your current resume
3. Upload a cover letter outlining your relevant experience in relation to the key requirements of the role, and how your skills and experience will ensure your success

Applications close on Tuesday 31 March at 11:55 PM AEST.

For any enquiries about the role, please contact Andrea Geary – andrea.geary@jcu.edu.au.

ABOUT OUR PROCESS

At JCU, we are committed to employing individuals who meet the requirements of the role and align with our values. All applicants will be contacted and advised of an outcome once the recruitment process is finalised.

Please visit our Information Privacy Policy to understand how your information is collected, stored, accessed and used.

WHAT MATTERS TO US AT JCU

• Our People - Our staff, students, and the communities we serve
• Our Education - Knowledge has the power to change lives
• Our Place – the Tropics and beyond
• Our Research – a catalyst for innovation and knowledge generation

James Cook University encourages people from all backgrounds who meet role requirements to apply. We value and celebrate the diversity of our community, and are committed to ensuring our community, and are committed to ensuring our learning and working environment is safe and welcoming.