Laboratory and Technical Support Assistant

We're Hiring!

Laboratory and Technical Support Assistant

• 494791
• Mount Isa
• Professional
• Full time
• Closing on: Apr 12 2026
• Position DescriptionFull Time - 36.25 hours per week | Fixed term to 31 December 2026
• HEWL 4 $72,701 - $77,229 + 17% super & excellent benefits incl. Locality Allowance
• Be part of a supportive and collaborative team
• Contribute directly to student learning and success
• Work in a hands-on, varied and engaging role
• Access to flexible work options and generous leave provisions

Do you enjoy working in a hands-on laboratory environment and supporting students to succeed?

James Cook University is seeking a Laboratory and Technical Support Assistant to play a key role in supporting teaching and learning across undergraduate and postgraduate programs. This is a great opportunity to contribute to a positive student experience while working in a dynamic and practical setting.

What you’ll do

As part of a collaborative technical team, you will help ensure laboratories and teaching spaces are safe, well-equipped and ready for use. You will:

• Provide technical support for teaching activities, ensuring equipment and materials are prepared and available on time
• Assist with the maintenance and minor repair of laboratory equipment and facilities
• Ensure teaching spaces meet safety, hygiene and compliance requirements
• Support staff, students and visitors with practical laboratory needs
• Promote a strong safety culture by adhering to Workplace Health and Safety (WHS) requirements and improving procedures and practices
• Contribute to continuous improvement of systems, protocols and service delivery

What you’ll bring

You are a practical, reliable and safety-focused individual who enjoys supporting others and working as part of a team. You will demonstrate:

• Relevant qualifications and/or experience aligned with the appropriate HEW level
• Experience working in a scientific or research laboratory environment
• Sound understanding of WHS legislation and its application in laboratory settings
• Strong problem-solving skills with the ability to manage competing priorities
• Good communication and interpersonal skills, with a customer-focused approach
• Ability to work both independently and collaboratively

Additional requirements

• Current First Aid Certificate
• Current Queensland ‘C’ class driver licence
• Current Working with Children Blue Card
• Q Fever vaccination (or demonstrated immunity, where required)
• Compliance with relevant sector vaccination requirements
• Ability to travel to remote locations across North West Queensland (including overnight stays)
• Willingness to work occasional after-hours as required

Why work at JCU

As Australia’s university for the Tropics, JCU offers a purpose-driven, collaborative environment where your leadership will have a meaningful impact on medical education and workforce outcomes across regional Australia.

• 5 weeks annual leave + leave loading
• Flexible work arrangements
• Up to 12 Months paid parental leave
• Salary packaging options
• Locality Allowance
• Paid study leave & staff development programs
• Fitness Passport & health insurance discounts
• Free Employee Assistance Program (coaching & counselling)

How To Apply

Click the ‘apply’ button where you will be asked to complete an application form or alternatively, please apply directly via the JCU careers page and follow the below steps:

• Complete the application form
• Upload your current resume
• Upload a cover letter outlining your relevant experience in relation to the key requirements of the role and how your skills and experience will ensure your success in the role.

For any enquiries about the role, please contact Mat Pigram on 0467 218 238 or via email mathew.pigram@jcu.edu.au