"Learning & Development Director, M Dining"

Department Summary:

Michigan Dining comprises nineteen on-campus cafes and markets, ten residential dining halls, a line of Blue to Go foods, the Campus Bakeshop, and the Michigan Catering unit. Our 500 professional and 1,500 student employees are committed to creative, healthy, and nutritious foods, international cuisines, and sustainability throughout all dining operations.

Position Summary:

The Learning and Development Director at Michigan Dining crafts the strategy for onboarding, trainings, and professional development programs. You will design progressive training projects, conduct strategic analyses, and collaborate with leadership and HR to address performance gaps. The Learning and Development Director oversees the implementation of several training sessions, recruits facilitators, and ensures compliance with regulatory requirements. Additionally, as a manager, you will oversee team members, organize certifications, and contribute to the success of Michigan Dining by developing several training programs. You will report to the Senior Director of Dining. Modes of Work: Hybrid: Onsite 3 days and remote 2 days, as coordinated with the supervisor. For the full job description, please click here.

You will:

• Lead strategy for Michigan Dining onboarding, trainings, and professional development programs.
• Lead a team of learning and development professionals to design, develop, and deliver training programs for professional, union, and student employees.
• Design and oversee competency learning frameworks aligned with organizational goals.
• Collaborate with senior leaders to identify our needs and develop targeted learning solutions to improve.
• Advance student employment programs that support engagement, learning, and leadership development.
• Manage budgets and resources to ensure efficient delivery of learning and development projects.
• Establish metrics and benchmarks to measure the effectiveness of learning and development programs.

You have:

• A Bachelor's degree from an accredited college or university with a major in instructional systems design, organizational development, education, hospitality, human resources, or a related field. Alternatively, an equivalent combination of education and experience is acceptable.
• 8+ years of training and development experience, including program design and facilitation.
• Experience leading and developing staff through supervising, coaching, or performance management (no formal management experience required).
• Knowledge of current trends and best practices in learning and development, including technology-based learning solutions.
• Write technical documents such as Standard Operating Procedures (SOPs), policies, training manuals, and instructional guides.
• Basic knowledge or experience with the principles and practices in the food service or hospitality industry.

A cover letter and resume are important submissions for the hiring team to get a sense of your experience. In the cover letter, one page or less, please let us know how this role aligns with your career aspirations and skills. Submit both a cover letter and resume as one file, due to system limitations.

This role may have reporting obligations under Title IX and Clery.

Authorization to work in the U.S. is a precondition of employment and applicants for this position will not be sponsored for work visas.

Selected candidates whose start date is 4/1/2026 or after, will not be eligible for the university FY26-27 salary/merit plan unless otherwise notified.

Salary may vary depending on qualifications, experience, and education of the selected candidate.