Job Summary:
The
Library Associate is primarily responsible for providing
customer service at the Libraries’ Service Desks and using
information systems for circulation, class reserves and
Interlibrary Loan. This position may also coordinate daily
collection management, provide training to student workers, and
assist with materials and transactional processing.
NOTE: This is a 10-month role with a scheduled work period of
August 1 through May 31 of the following year. The position will
enter the non-work period beginning June 1, extending through July
31. This role is eligible for year-round benefits.
Who we are:
Founded in 1824,
Rensselaer Polytechnic Institute (RPI) is
the first technological research university in the United States.
We bring creativity, science, and technology together to address
society's greatest challenges. We cultivate exceptional
problem-solvers by immersing them in a culture of rigorous inquiry,
disciplined practice, and hands-on application. Our strategic plan,
RPI Forward, charts a pioneering course for the next era
of RPI.
Explore the RPI Forward plan. ︎
Nestled on a beautiful 275-acre campus in upstate NY, RPI is home
to five schools, 32 research centers, three makerspaces, an
observatory, one of the world’s fastest supercomputers, and the IBM
Quantum System One - the first university-based quantum computer in
the world.
With top notch employee health and retirement benefits, Rensselaer
offers its full-time employees a generous paid time off program,
tuition remission, and opportunities for career growth.
Minimum Qualifications:
- High School Diploma or equivalent
- Two (2) or more years of directly related experience
Relevant combinations of education, training and experience may be
considered.
Preferred Qualifications:
- Experience working in a library
- Experience in Higher Ed environment
- Customer service experience
Minimum Knowledge, Skills, and Abilities:
- Ability to create a welcoming environment that is inclusive of
constituents from diverse background
Ability to interact effectively with faculty, staff and
students as well as external clients
Ability to learn new software
Demonstrated accuracy and attention to detail
Good verbal and written communication skills
Ability to perform basic financial functions
Ability to supervise student workers
Representative Job Duties:
- Provides customer service by using various library information
systems tools
- Assists customers with material and transactional processing
including requests for circulation, class reserves, and
interlibrary loan
- Processes customer requests, which may include searching
various databases, scanning library materials, transferring files,
and the sorting and shelving of library materials
- Answers general reference, citation, and directional questions
using major bibliographic databases
- Participates in interviewing and training student workers in
departmental procedures. May operationally supervisor student
workers as assigned including verifying hours worked
- Open and close the library on designated days. Prepare the
library for service in accordance with start-up and shut down
procedures including but not limited to the alarm and information
systems
- Coordinates and communicates work assignments with staff on
other shifts
- Supports special projects, assignments and initiatives as
assigned
- Other duties as assigned
Shift:
Sunday through Thursday: 1:30PM - 10:00PM
(schedule may flex during intersessions)
Starting Salary/Rate:
Expected hiring range: $16.00 - $19.00 / hr
Pay transparency disclosure: The selected candidate’s salary
will be determined based on factors that include the available
budget, internal equity, and the final candidate’s qualifications,
experience, education and other job-related credentials. This
hiring range is provided as Rensselaer’s good faith estimate of the
expected hiring range at the time of posting.
NOTE: This is a 10-month role with a scheduled work period of
August 1 through May 31 of the following year. The position will
enter the non-work period beginning June 1, extending through July
31. This role is eligible for year-round benefits.
Application instructions:
Follow the on-screen prompts to create a brief online profile.
Please be ready to upload your resume and cover letter.
If you need assistance with the online application process, please
contact
careers@rpi.edu.
Job Posted Date:
Applications will be accepted until the position is filled.
Total Compensation and Benefits Information:
Rensselaer’s Total Compensation Program is designed to provide
stable pay growth, a comprehensive and affordable benefits package,
and a comprehensive and affordable retiree medical and prescription
plan. Our goal is to provide you and your family with a
comprehensive health and welfare program as an umbrella of
financial security and protection during your employment. For more
information, please visit
Benefits | Human Resources
(rpi.edu) .
Rensselaer Polytechnic Institute is committed to the
cultivation of a community that is welcoming, inclusive, and above
all values learning. We welcome candidates who bring a variety of
perspectives to Rensselaer Polytechnic Institute's work and campus
communities. Rensselaer Polytechnic Institute is an Equal
Opportunity Employer.
All qualified applicants will receive consideration for
employment without regard to race, color, religion, sex, sexual
orientation or gender identity, national origin, disability status,
protected veteran status, or other characteristic protected by
law.