"Manager, Staff Administration"

Overview

The Manager, Staff Administration will oversee and manage the daily functions of providing support to several sections (as well as an assigned section of their own) within the department of Internal Medicine at the Yale School of Medicine. Support includes guidance with human resources and operational management. For each assigned section, duties include managing the faculty hiring process, onboarding of postdoctoral and postgraduate associates/fellows, merit increase process, broad sectional communications, and workforce planning processes, maintaining compliance with university and Federal training and reporting requirements, providing coaching and leadership to faculty and managers in section matters among other related tasks.

Required Skills and Abilities

1. Effective coaching and communications skills to guide faculty and managers on effective operational strategies, strong writing skills to develop accurate job descriptions and position statements. Ability to work with faculty and staff at all levels throughout the organization in a professional manner.
2. Strong independent work skills as well as team collaboration and the ability to manage multiple complex process with sound judgment, take initiative, and provide timely resolution.
3. Ability to engage in progressive discipline processes and labor relations. Ability to partner with HRBP and conduct fact-finding investigations for complex employee relations issues.
4. Well-developed organizational, planning, problem-solving, and communication skills, with attention to detail.
5. Advanced computer skills, including proficiency with Microsoft Office applications and the ability to learn new systems quickly.

Preferred Skills and Abilities

1. Professional human resources experience. Yale administrative experience to include complex reporting systems (such as Workday). Prior knowledge and experience working in a union environment is preferred.
2. Prior experience in managing large, multi-functional programs or projects in an academic setting.
3. Knowledge of Yale University policies and procedures.

Principal Responsibilities

1. Reviews and determines staffing needs, job posting requirements, salary guidelines, and labor agreement interpretations for exempt and non-exempt staff in one or more functional department of the University.
2. Manages the administrative support needs for exempt and nonexempt staff and provides recommendations, improvements, solutions and assistance as needed.
3. Manages and monitors technology needs, conducts inventory, and system requirements for the assigned departments.
4. Develops and prepares budgets, financial forecasts, and financial analyses and the actual vs. budgeted performance reports for the departments.
5. Manages the use of facilities in one or more departments including office space, work stations, equipment, and office supplies.
6. Manages administrative support for activities of one or more departments to ensure timely completion of projects.
7. Manages and coordinates training sessions for assigned departments when new policies or practices are adopted.
8. Ensures compliance with University and federal regulations as they apply to the assigned departments.
9. Identifies, plans, and develops administrative policies for the assigned departments.
10. Assists in reviewing and implements University and departmental policies as they pertain to the administrative functions of the assigned department.
11. Assesses and makes recommendations regarding staff development and staffing levels.
12. Monitors, develops, plans, and executes systematic research on user requirements through such mechanisms as surveys, interviews, focus groups and competitive analysis.
13. Manages a staff of exempt and non-exempt employees.
14. May perform other duties as assigned.

Required Education and Experience

Bachelor’s Degree in related field and three years of related experience or an equivalent combination of education and experience.

Salary Range

$68,000.00 - $120,500.00

Location

50 Division Street, New Haven, Connecticut