"MAnalytics Operations Coordinator (4800C) - IEOR"

About Berkeley

At the University of California, Berkeley, we are dedicated to fostering a community where everyone feels welcome and can thrive. Our culture of openness, freedom and belonging make it a special place for students, faculty and staff.

As a world-leading institution, Berkeley is known for its academic and research excellence, public mission, diverse student body, and commitment to equity and social justice. Since our founding in 1868, we have driven innovation, creating global intellectual, economic and social value.

We are looking for applicants who reflect California's diversity and want to be part of an inclusive, equity-focused community that views education as a matter of social justice.

Departmental Overview

IEOR is a department within the College of Engineering where researchers investigate the latest mathematical tools, approaches, and methodologies to make new theoretical discoveries and innovations that touch nearly every industry, making them more efficient and profitable in areas such as supply chain, logistics, manufacturing, data science, energy systems, robotics, and management. The University of California, Berkeley Master of Analytics degree trains students to build cutting-edge data and quantitative skills preparing them for exciting roles in the industry.

There is a very high demand for analytics professionals who have the ability to analyze large amounts of data and offer solutions critical for success. These skills are needed in every sector of the economy, including commerce, healthcare, information technology, entertainment, finance, energy, security, transportation, consulting, and many more.

This position provides comprehensive administrative, facilities, HR, operational, financial, and instructional support to the Master of Analytics Program. The Operations Coordinator plays a critical role in the successful day-to-day operations of the office by providing a high level of administrative support to the Master of Analytics Program. The role requires managing multiple concurrent responsibilities effectively and ensuring all tasks are completed accurately and on time. The position requires a strong knowledge of student services, a high level of professionalism, and clear and effective interpersonal and communication skills. Success in this role depends on the ability to work well in a fast-paced environment, collaborate with a wide range of stakeholders, and take personal responsibility for delivering well-organized, reliable work products and support activities.

Application Review Date

The First Review Date for this job is: January 21, 2026 - Open Until Filled

Responsibilities

40% Co-Develop/Create/Manage Master Analytics Program alumni and Current Student surveys, which includes supporting outreach plans, including approaches, trends, sources and uses. Co-lead in the creation of student information systems to utilize data driven strategies and best practices to inform student success strategies and address matters related to student retention, program marketing and admissions. Provide Master of Analytics Program with administrative support (across career services, students services, marketing, admissions, facilities and overall program planning and execution). This includes but is not limited to supporting, managing, planning and administering a range of administrative operations Career Services', Student Services, Events, Course Support, General unit and HR support. Assist with Master of Analytics program event planning, execution and set-up related duties, as needed, including but not limited to: admissions, orientation, graduation, employer visits, place-based immersions, live virtual events, annual showcases and competitions. Co-lead in creating processes to gather student information on student success platforms to maintain case management of students served including data entry, tracking and reporting and surveys(annual, semi-annual, monthly). Support and assist the MAnalytics program Student Services team with OPT requests and letter verification requests; event support such as New Student Orientation, Commencement and Visit Day; info session back-up support; event coordination with student groups.

15% Provide operational and administrative support to the Master of Analytics Program, including participation in the development of student support procedures and guidelines. This will include supporting, managing, planning, and administering a range of administrative operations across Career Services, Student Services, Admissions, Student/Employer Events, Course Support (In-Person + Virtual), Experiential Learning, Data Analysis and Survey Outreach and Development, General unit, and HR support. May include gathering, analyzing, preparing, and summarizing reports around career outcomes, financial activity, and HR reports.

15% Lead a small staff of Blum student staff, assigning schedules, hiring, establishing task roles and setting prioritizes. Coordinate and participate in a variety of human resources and onboarding responsibilities (i.e. employee training, student worker training, new student orientation, internship training). Duties include ensuring the completion of forms and documents related to above mentioned responsibilities. Co-lead all areas of student services and support, in collaboration with Career Services Team, including but not limited to: student recruitment, employer outreach, onboarding, retention, program and course policies, events, community engagement, internship performance-approval and progress, alumni support and maintaining shared inbox.

15% Oversee Blum facilities and space logistics and manages equipment/access needs, which includes but is not limited to developing and implementing building reservations policies, procedures, overseeing student space supply inventory and maintaining equipment. Including creating and updating AV guideline and resources for Blum Rooms, Classroom and Conference Space Reservations).

10% Assist the Program Director with planning and coordination of the program operations. Provide direct support to the Program Director through case management reporting, data summaries, and tracking tools that inform decision-making, continuous program improvement, and student support strategies.

5% Other duties as assigned.

Required Qualifications

• Bachelor's degree in related area and / or equivalent experience / training.
• Interpersonal skills including verbal and written communication, active listening, critical thinking, persuasiveness, advising and counseling skills.
• Knowledge of a variety of administrative operational activities such as event planning, basic fundraising processes, risk management planning, website design, accounting and payroll, and contracts and grants regulations and guidelines.
• Ability to use discretion and maintain confidentiality.
• Strong skills in short-term planning, analysis, problem-solving, and customer service.

Preferred Qualifications

• Thorough knowledge of University rules and regulations, processes, protocols and procedures for budget, accounting and fund management, and / or personnel management.
• Solid knowledge of common University-specific computer application programs.
• Thorough knowledge of financial analysis and reporting techniques, and / or human resources policies and procedures for staff and academic employees.

Salary & Benefits

The budgeted salary or hourly range that the University reasonably expects to pay for this position is $80,400 to $97,500 yearly ($6,700 to $8,125 monthly); the full UCB salary range for this title is $80,400 to $145,400 yearly ($6,700 to $12,116.67 monthly). This is a 100% FTE career position eligible for full benefits. This position is FLSA Exempt and paid monthly.

Other Information

This position requires at least 4 on-site days per week.