"Medical Records Clerk I - 527159"

Job Summary

The Medical Records Clerk I assists in the maintenance of the medical clinic records system that ensures that health care providers have medical records that are readily accessible, complete, accurate, and retrieved. Collects, processes, stores, retrieves, posts, scans, assigns, and distributes medical records. Assists physicians, patients, parents and visitors. Enters data for billing and coding. Answers and routes phone calls. Handles request for copies of medical records. Sorts and delivers mail.

Additional Department Summary

Processes records requests and assists with organization and maintenance of medical clinic records for the College of Community Health Sciences (CCHS). Processes all requests for walk-ins, (patients, law enforcement, etc.), and all requests received by computer and telephone. Prioritizes each request and processes all STAT requests immediately. Assists with urgent requests for protected health information to ensure continuity of patient care. Updates and files records. Scans and faxes documents. Distributes mail. Answers and directs calls. Greets and directs visitors to Medical Records department - physicians, residents, patients, nurses, clerical staff, and others. Maintains strict confidentiality of protected information; follows HIPPA rules and regulations and all established departmental guidelines and operating procedures for release of protected information.

Required Minimum Qualifications

High school diploma or GED and some experience in a medical office; OR associate's degree or higher.

Skills and Knowledge

Working knowledge of Alabama law and health records, and HIPAA rules and regulations governing release of information and knowledge of medical terminology. Ability to cope with stressful conditions. Ability to demonstrate tact, versatility, and adaptability. Ability to demonstrate a high degree of self-motivation and directional initiative. Working knowledge of standard office software applications, including Microsoft Office. Skills in exercising initiative, judgment, problem-solving, and decision-making. Skills in organizing work to achieve department goals and objectives. Excellent communication public relations, customer service, and telephone etiquette skills. Ability to multi-task in a fast-paced work environment.

Preferred Qualifications

Experience working with medical records and electronic health record systems.