"New Student Registration Specialist"

Job Details

The New Student Registration Specialist is an integral member of the Office of the Registrar responsible for course selection and registration for new first-year students and is charged with educating students and the campus community on degree planning at Carthage College. The New Student Registration Specialist must demonstrate excellent customer service skills, the ability to collaborate across constituency groups and embrace the use of technology to aid in retention efforts.

Responsibilities:

• Coordinate course selection and pre-registration for the first-year students for both fall and spring semesters
• Help students and parents navigate questions regarding the registration process, degree requirements, and college policies
• Collaborate with department chairs to remain up to date on changes to majors and minors
• Identify areas of focus in retention efforts with particular attention on first-year students
• Work with the college Registrar on staff projects as assigned
• Assist with day-to-day Registrar functions such as transcript processing, major and minor changes, schedule adjustments, etc.

Qualifications:

• Bachelor’s degree required
• One to three years of higher education experience
• Experience in academic advising and degree planning
• Knowledge of transfer practice and policies
• Understanding of the Family Educational Rights and Privacy Act (FERPA)
• Ability to work in a fast-paced, high-volume, and confidential service environment
• Ability to independently set goals and determine the best course of action to achieve desired results
• Ability to promote collaboration, teamwork, and involve all stakeholders in decision-making processes
• Proficiency with Microsoft Office tools and basic computing functions
• Excellent written, verbal, and interpersonal communication skills Strong organizational and time-management skills
• Excellent customer service skills Ability to prioritize/handle multiple tasks and work with deadlines in a dynamic environment
• Sensitivity to appropriately respond to the needs of a diverse population

About Carthage

Located on the shore of Lake Michigan in the thriving Chicago-Milwaukee corridor, Carthage College blends the best liberal arts traditions with desirable degree programs, transformative learning opportunities, and personal attention from dedicated faculty and staff. Our beautiful campus, an 80-acre arboretum with stunning lake views, is home to 2,600 undergraduate students and 200 graduate students. Founded in 1847, Carthage is consistently named a Best Midwestern College by The Princeton Review and a Most Innovative School by U.S. News & World Report. All Carthage employees play a vital part in the success of our students, as we work together to create an environment where all can achieve their true potential. Grow with Carthage.

Carthage College is an equal opportunity employer (EOE) dedicated to the goal of building a culturally diverse community. We welcome applications from a broad spectrum of people, including members of ethnic minorities, women, veterans, and individuals with disabilities. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender expression, gender identity, sexual orientation, national origin, protected veteran status or status as an individual with a disability.