"Office Assistant 1 (Keyboarding) - Facilities- NY HELPS"

Job Summary

This position supports the daily operations in a clerical role for Facilities, Planning, and EHS. The Service Center serves as the Facilities & Planning Customer Service campus-wide. Work consists of day-to-day activities located at the Service Center/Commissary Building. Activities include, but are not limited to, all aspects of customer service, answering phones, greeting visitors, and responding to email inquiries for the Facilities and Planning operations.

Job Functions

• Greets visitors, answers telephones and responds to email inquiries for the Facilities and Planning Service Center operation
• Completes data entry and data manipulation, primarily for maintenance work orders, into various Facilities and Planning computer programs.
• Provides office support by serving as front line staff (monitors phones, two email accounts, submitted online forms, supplies information and answers basic college maintenance related questions)
• Communicates Facilities and Planning operating requirements with others, face-to-face, by telephone, or by email
• Prepares forms, correspondence, memoranda, documents, etc., in accordance with agency, SUNY and/or New York State guidelines
• Coordinates and distributes key requests in a timely manner, related to in person, phone and email interaction and scans supporting documentation into database
• Organizes and reserves campus vehicle reservation system, checks for completeness and distributes within 24 business hours, new reservations and distributes to appropriate F&P staff

Clerical Responsibilities

• Prepares and tracks department deposits as needed
• Generates billing-related reports
• Oversees the office copier/printer and ensures it is working properly.
• Sends outage and closure notifications
• Inputs all training documentation related to Facilities, Planning and EHS employees
• Assists with updating department cell phone and internal phone directory information
• Files, faxes, scans, and distributes internal mail
• Undergoes training to complete necessary work orders related to Footprints
• Provides support for campus events such as commencement, open house, homecoming, orientation and events and activities related to student success

Requirements

Minimum Qualifications

This title is part of the New York Hiring for Emergency Limited Placement Statewide Program (NY HELPS). For the duration of the NY HELPS Program, this title may be filled via a non-competitive appointment, which means no examination is required but all candidates must meet the minimum qualifications of the title for which they apply. At a future date (within one year of permanent appointment), it is expected employees hired under NY HELPS will have their non-competitive employment status converted to competitive status, without having to compete in an examination.

Non-Competitive Minimum Qualifications (NY HELPS): There are no minimum education or experience requirements for this title.

Competitive Minimum Qualifications (Non-NY HELPS): Candidates must have permanent appointment in an Office Assistant 1 (Keyboarding) NY State classified position or be reachable for appointment on the current NY State Civil Service eligible list for Office Assistant 1 (Keyboarding) Full-Time, Brockport location.

Preferred Qualifications

• Ability to communicate information clearly, accurately and politely by telephone or in person
• Prior Facilities, campus or similar experiences
• Basic knowledge of Facilities and Planning terminology
• Must be dependable and reliable including time and attendance
• Must be proactive, detail-oriented and organized
• Comprehensive knowledge of Access, Excel, Word and campus email/calendar system
• Good interpersonal skills, ability to work with others/team - customer service attitude
• Ability to work with members of a diverse college community in a professional manner

Additional Information

Work Schedule: 37.5 hours/week: Monday - Friday 8:00am - 4:00pm

Benefits: Benefits eligible. Find out more about benefits at https://www.brockport.edu/support/human_resources/careers.html

Non-Discrimination Statement/Equal Employment Opportunity/Affirmative Action Employer: SUNY Brockport does not discriminate. SUNY Brockport is an Affirmative Action/Equal Opportunity Employer. The University is committed to fostering a diverse community of outstanding faculty, staff, and students, as well as ensuring equal educational opportunity, employment, and access to services, programs, and activities, without regard to an individual's race, color, national origin, religion, creed, age, disability, sex, gender identity, sexual orientation, familial status, pregnancy, predisposing genetic characteristics, military status, domestic violence victim status, or criminal conviction.

Diversity Statement: SUNY Brockport is committed to creating and maintaining an equitable environment that welcomes, values, and supports individuals and communities who affirm human dignity. The University provides opportunities for engagement, learning, growth, and transformation to foster a diverse, equitable, and inclusive institution.

Reasonable Accommodations: SUNY Brockport provides reasonable accommodation to applicants with disabilities, veterans, or wounded warriors where appropriate. If you need reasonable accommodation for any part of the application and hiring process, please contact the Office of Human Resources or email your request to Tamara Gouger, AVP for Human Resources and ADA Coordinator, at tgouger@brockport.edu. Determinations or requests for reasonable accommodation will be made on a case-by-case basis.