Office Manager, Digital Learning Innovations and Curriculum

Office Manager, Digital Learning Innovations and Curriculum

Job ID: 297507
Location: Kennesaw, Georgia
Full/Part Time: Full Time
Regular/Temporary: Regular

Department Specific Tasks and Responsibilities

1. Supports the marketing and communication of DLI projects and professional developments.
2. Supports social media campaign to promote DLI's resources and services to the campus community.
3. Manage the learn online sites communication to address online students' needs.
4. Monitor and close the student complaint tickets.
5. Train and mentor student assistants on their roles and responsibilities.
6. Monitor and respond to Live Chat from faculty and students.
7. Manage and report quarterly data from the ticketing platform.
8. Manage and maintain an up-to-date list of media recording studio and technical equipment.

Job Summary

Provides administrative and clerical support to assigned location, department, college and/or unit. Develops, maintains and ensures compliance of department records. Assists with budgetary matters, tracks department funds and purchasing. Compiles reports and monitors assigned projects and/or program components. May supervise assigned clerical staff and/or student assistants. May maintain the assigned location's Purchasing Card (PCard) usage and processes.

Key Responsibilities

1. Assists with assigned area administrative and clerical duties
2. Maintains email, voicemail boxes and filing system
3. Receives and distributes incoming and outgoing mail
4. Manages supply inventory and submits invoices for payment
5. Responsible for utilizing and maintaining the department's purchasing card (PCard), cash and/or credit card
6. Prepares department meeting agendas, meeting notes and distributes accordingly
7. Assists with projects and event support
8. Creates and maintains office related records and reports
9. Interprets, monitors, and analyzes information regarding operating reports, policies and procedures
10. Oversees and coordinates the day-to-day office operations
11. May supervise assigned staff and/or student assistants

Required Qualifications

Educational Requirements: Bachelor's degree from an accredited institution of higher education in related field or an equivalent combination of relevant education and/or experience
Required Experience: Three (3) years of related administrative, office or clerical experience

Preferred Qualifications

Preferred Educational Qualifications: An advanced degree from an accredited institution of higher education in a related field
Preferred Experience: Previous experience with office management or staff supervision; Previous experience in higher education

Proposed Salary

The budgeted salary range is $19.60 to $22.60. Offers are based on relevant experience. Comprehensive benefits to include Medical, Dental, Vision, 13 paid holidays, vacation, generous retirement plans, tuition waiver, wellness options, and much more! Visit hr.kennesaw.edu/benefits.

Knowledge, Skills, & Abilities

ABILITIES: Able to maintain and appropriately utilize the location's PCard; Able to maintain confidentiality; Able to handle multiple tasks or projects at one time meeting assigned deadlines
KNOWLEDGE: Knowledge of basic accounting, data and administrative management practices and procedures; Basic understanding of budgets
SKILLS: Excellent interpersonal, initiative, teamwork, problem solving, independent judgment, organization, communication (verbal and written), time management, project management and presentation skills; Proficient with computer applications and programs associated with the position (i.e. Microsoft Office suite); Strong attention to detail and follow up skills; Strong customer service skills and phone and e-mail etiquette

Location

(Primary Location for Job Responsibilities) Our Kennesaw campus is located at 1000 Chastain Road NW, Kennesaw, GA 30144.
Our Marietta campus is located at 1100 South Marietta Parkway, Marietta, GA 30060.

Other Information: This is a supervisory position. This position has financial responsibilities. This position will not be required to drive. This role is considered a position of trust. This position requires a purchasing card (P-Card). This position may travel 1%-24% of the time. This position does not require security clearance.

Background Check

• Credit Report
• Standard Enhanced
• Education