"Office Specialist - Bookstore Assistant"

Classification:

Office Specialist

Temporary, Full-time

Position dates: 12/10/2025 – 2/10/2026

8:00 AM 4:30 PM, Monday – Friday (hours may vary)

Salary Range:

Hourly from $20.32 to $24.12*

Salary placement is dependent on education and experience

The vacancy is posted on-line from Wednesday, November 5th – Wednesday, November 19th

ABOUT THE POSITION

Working with a talented team in Normandale’s Textbook Depot, you will use your exceptional customer service skills, along with basic computer skills and your superior attention to detail, to ensure our students have the books and materials they need to progress toward their educational goals. You will assist with receiving and shelving books, fulfilling web orders, and helping students with placing their web orders, along with providing customer service via email, phone and in-person to students, staff, and faculty. Normandale is currently hiring for up to 6 open positions.

This position will actively advance the college’s strategic goals, including to achieve equity in educational outcomes and to support a culturally responsive and service-oriented culture, through individual and departmental efforts.

YOUR QUALIFICATIONS

Minimum Qualifications:

• Communication skills (reading, writing and speaking) sufficient to understand and be understood during in-person, email/written, and phone interactions with others
• Proficiency with computers, email, and software sufficient to communicate professionally via email, navigate documents, and maintain organized electronic records
• Knowledge of customer service practices and principles sufficient to identify each customer’s needs, meet quality standards for services, and evaluate customer satisfaction

Preferred Qualifications:

• Web order processing experience
• Organizational skills and the ability to prioritize work assignments
• Attention to detail and clerical skills sufficient to receive, file, store, and review source documents, compare documents to database information, and edit, code and correct documents.
• Ability to follow written and oral work direction and work independently with limited supervision in a fast-paced environment. Must be dependable, self-motivated, and able to meet strict deadlines.
• Ability to work cooperatively with diverse groups, including students, administrators, faculty, staff, and vendors; experience working in higher education.

Physical Requirements

Move items weighing up to 25 pounds on a regular basis

WHY NORMANDALE

Normandale is the largest community college in the Minnesota State Colleges and Universities system, serving almost 15,000 students from diverse backgrounds, 42% of whom are students of color and nearly 25% are first-generation. We offer opportunities for individuals to grow and learn and advance all the while working for an organization that is committed to providing an inclusive and equitable space for students to learn.