"Office Supervisor - Orthopedics, Inverness"

Job Summary

The Office Supervisor coordinates activities with the Practice Manager to ensure efficient, cost-effective business operations of the practice on a day-to-day basis by performing a variety of tasks. Collaborates with the Practice Manager and physicians to facilitate exceptional customer service. The Office Supervisor collaborates with the Practice Manager to plan, organize, communicate, coordinate, administer, teach, and evaluate nonclinical staff in their service to patients. The Office Supervisor contributes to the growth of the medical practice by promoting an excellent, positive, professional image and actively participates as a member of the team and carries out all leadership responsibilities in accordance with the policies and procedures of the practice and the University of Colorado School of Medicine (CUSOM).

Key Responsibilities:

• Collaborates with the Practice Manager and other site supervisors to coordinate the day-to-day activities of the practice site.
• Responsible for the orientation process of new staff hires and assists in the ongoing training and development of all staff to maintain required competencies.
• Maintains open lines of communication with the Practice Manager concerning practice activities that include operational, performance, or disciplinary issues.
• Assists in the development of a Quality Improvement (QI) plan for the practice.
• Promptly addresses patient complaints and other patient-related issues. Responsible for on-site and immediate service recovery.
• Ensures the safe operations of the practice, including equipment operation and maintenance.

Work Location:

Onsite - this role is expected to work onsite and is located in Inverness, CO.

Why Join Us:

Community Practice Medicine, housed within the School of Medicine at the University of Colorado... [benefits listed including Medical, Dental, Retirement, Paid Time Off, etc.]

Qualifications:

Minimum Qualifications:

• Associate's degree.
• Five or more (5+) years of medical office experience.
• One or more (1+) years in a Lead role or Charge experience in a complex environment.
• Substitution: A combination of education and related technical/paraprofessional experience may be substituted for an associate's degree on a year-for-year basis.

Preferred Qualifications:

• Bachelor's degree in Nursing (BSN).
• Master's in Business Administration (MBA) or a healthcare-related field.
• 3+ years of clinic experience in area of specialty.
• Ambulatory quality improvement (QI) experience.
• Experience in the use of registry data and quality systems.
• Bilingual, Spanish-speaking.

Conditions of Employment:

• Current Basic Life Support (BLS) for Healthcare Providers...
• Must be able to work in person.

Knowledge, Skills, and Abilities (KSAs):

• Ability to communicate effectively, both in writing and orally.
• Ability to establish and maintain effective working relationships...
• Outstanding customer service skills.

How to Apply:

For full consideration, please submit... 1. A letter of interest... 2. Curriculum vitae / Resume 3. Three to five professional references...

Questions should be directed to: Suzanne Argosino, Suzanne.Argosino@cuanschutz.edu

Screening of Applications Begins:

Immediately and continues until the position is filled...

Anticipated Pay Range:

The starting salary range (or hiring range) for this position has been established as $66,537 to $84,635.