"Office Support Assistant IV"

Hiring Department

University of Missouri Columbia School of Medicine Department of Medicine

Job Description

Position Summary

The Office Support Assistant IV plays a vital role in supporting the mission of the University—education, research, and clinical care—by providing essential administrative, logistical, and clerical support. This position ensures smooth daily operations in a busy medical office environment through strong organizational skills, attention to detail, and effective communication. Serving as a vital link between faculty, the School of Medicine, and healthcare partners, this role contributes to a positive and efficient workplace while upholding the highest standards of professionalism and service.

Primary Responsibilities

• Manage daily communications, including mail, phone calls, voicemail, faxes, and correspondence.
• Coordinate and distribute OPPE/FPPE documentation.
• Enter and maintain data in MBM systems.
• Collect signatures through Adobe and ensure proper documentation flow.
• Handle procurement tasks, including Show Me Shop orders, supplies, memberships, and conference expenses.
• Maintain faculty and conference calendars, distribute clinical schedules, and post call schedules.
• Send reminder emails for mandatory training modules, delinquent documentation, missing charges, flu shots, BLS, and other annual recertifications.
• Add and maintain documents in HR files, ensuring access is updated appropriately.
• Prepare and update digital content, including television slide shows.
• Submit work orders, receipts, and ProCard orders for fiscal processing.
• Maintain cleanliness and organization in the office setting.
• Support Medical Director with logs and record-keeping.
• Track meeting attendance (e.g., didactics) and report to CME office.
• Manage TigerConnect call schedules.
• Provide a welcoming presence by greeting and assisting all visitors and staff.
• Monitor and document provider time-off or leave requests.
• Other duties as assigned

Qualifications

• Strong organizational and communication skills.
• Ability to manage multiple priorities with attention to detail.
• Proficiency with Microsoft Office Suite and other administrative software.
• Experience in a medical or higher education setting preferred.
• Professional, courteous, and adaptable in a fast-paced environment.

Why Join Us

This role offers the opportunity to be part of a mission-driven team within the School of Medicine, where your contributions directly support patient care, medical education, and groundbreaking research. The Office Support Assistant IV is more than an administrative role—it’s a chance to make a meaningful impact by helping faculty and staff thrive in their important work.

Shift

Monday–Friday, 8:00 AM to 5:00 PM

Minimum Qualifications

High school diploma or equivalent and at least 5 years of experience from which comparable knowledge and skills can be acquired is necessary.

Anticipated Hiring Range

Salary Range: $14.80 - $20.32
Grade: GGS-006
University Title: OFFICE SUPPORT ASSISTANT IV
Internal applicants can determine their university title by accessing the Talent Profile tile in myHR.

Application Materials

In addition to filling out the online application, please provide a resume.

Benefit Eligibility

This position is eligible for University benefits. As part of your total compensation, the University offers a comprehensive benefits package, including medical, dental and vision plans, retirement, paid time off, short- and long-term disability, paid parental leave, paid caregiver leave, and educational fee discounts for all four UM System campuses. For additional information on University benefits, please visit the Faculty & Staff Benefits website.

Equal Employment Opportunity

The University of Missouri is an Equal Opportunity Employer.
To request ADA accommodations, please call the Director of Accessibility and ADA at 573-884-7278.