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Brookings, South Dakota, United States

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"Ombuds"

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Ombuds

Posting Details

Institution
South Dakota State University

Working Title
Ombuds

Posting Number
NFE02995P

Department
SDSU-President

Physical Location of Position (City)
Brookings

The Office of the President is seeking an individual with strong interpersonal skills who has the ability to listen exceptionally well with a high level of comprehension. The Ombudsperson will provide a consistent and centralized point of contact for questions, concerns, or problems that may arise at the University. This position is located in Brookings. This position is a 12-month, 45% time, non-benefits eligible position.

At SDState, we are united by a shared commitment to student success, community engagement, and academic excellence. The Office of the President plays a central role in supporting that mission, helping guide the strategic vision of the institution and fostering collaboration across campus.

Must be authorized to work in the U.S. Sponsorship is not available for this position.

KEY RESPONSIBILITIES:

  • Providing impartial consultation and referral to faculty, staff, and students.
  • Presenting feedback as the person within the university community who identifies potential problems or trends that may affect the campus community; if appropriate, recommend creative ways to address.
  • Community outreach and education, serving as a liaison between individuals or groups and the university administrative structure, and serving as a communicator or informal facilitator, as appropriate.
  • Establish/maintain the operations of the Ombudsperson non-staffed, solo office to include hours, web site, etc. to ensure that the integrity of the office is maintained through independence, fair process, neutrality, impartiality, and timely attention to the resolution of issues while treating people with dignity and respect.

BENEFITS:

This position is eligible for prorated leave and holiday pay.

QUALIFICATIONS

MINIMUM QUALIFICATIONS:

  • Bachelor’s degree in a relevant area
  • 1 to 3 years of relevant experience
  • Sufficient experience and skills fulfilling conflict resolution or related services that effectively demonstrate the ability to provide an ombudsperson role at a University.

PREFERRED QUALIFICATIONS:

  • Exceptional communication and active listening skills
  • Ability to identify key themes; potential concerns; and areas for continuous improvement
  • Ability to maintain neutrality and confidentiality in all consultations and conversations

APPLICATION PROCESS:

SDState accepts applications through an on-line employment site. To apply, visit: https://yourfuture.sdbor.edu, search by the position title, view the job announcement, and click on “apply for this job.” This system will guide you through the electronic application form. This employment site will also require the attachment of a cover letter, which should specifically address how the candidate meets the qualifications as outlined in the advertisement, curriculum vitae, and a reference page with the contact information for three professional references. Email applications will not be accepted. Please contact SDState Human Resources at (605) 688-4128 if you require assistance with this process.

Any offer of employment is contingent on the university’s verification of credentials and other information required by law and/or university policies, including but not limited to, successful completion of a criminal background check.

Posting Date
03/06/2026

Closing Date
04/06/2026

Open Until Filled
No

Advertised Salary
The salary range for this position at 45% is $43,122 - $53,902 depending on experience.

Duration of the Term
12 months

Appointment Percent
45

Appointment Type
Regular

For questions on the position, contact Karyn Weber at Karyn.weber@sdstate.edu.

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