Operations Coordinator

Position Summary

• Coordinate parking operations for MSU campus events
• Scheduling /directing staff, maintaining client/customer service satisfaction
• The Operations Coordinator ensures all positions are staffed as scheduled.
• Supervise and train staff on specific responsibilities.
• Coordinate staffing points for safe inbound/outbound event traffic
• Manage parkhub event payment system.
• Responsible for event set up, break down equipment and inventory.
• Promote customer relations
• Generation of reports related to event revenue and space utilization.
• Strong customer service skills
• Ability to work as a team with differing opinions and other points of view.
• Ability to demonstrate a sense of urgency and timeliness in a fast paced position.

Minimum Requirements

Knowledge equivalent to that which normally would be acquired through the first two or three years of college, such as an Associate’s degree in a business-related field, criminal justice, or hospitality; one to three years of related and progressively more responsible or expansive work experience in customer service, security, or event coordination; or an equivalent combination of education and experience.

Desired Qualifications

Demonstrated skills of leadership and communication, a well-developed sense of responsibility, sensitivity to individual differences, a positive self-concept, and an obvious interest and enthusiasm for working with students are desirable characteristics for professional, pre-professional and paraprofessional staff members.

Work Hours

Nights and weekends are a normal part of the working schedule for this position. Events on campus dictate the operational schedule for this position.

Website: https://parking.msu.edu/

Posted: 2026-06-11