"Package Pickup Center Coordinator"

Job Overview

Coordinate the daily operations of the centralized package pickup center (PPC) in Tangeman University Center. Perform a variety of administrative and customer service duties. Ensure security of parcel handling through chain of custody procedures and ensure compliance with any postal or shipping governmental or institutional regulations and/or policy and procedures. Oversee all hiring and training of the package pickup center (PPC) student staff.

Essential Functions

• Coordinate operational activities and planning for designated operations unit. Enforce rules, regulations, policies, and procedures.
• Supervision of student staff, including hiring, training, and scheduling.
• Monitor package handling processing, including sorting and verification of incoming packages.
• Coordinate parcel chain of custody processes and utilization of surveillance systems.
• Coordinate daily business relationships and interactions with vendors and parcel carriers.
• Coordinate operational equipment maintenance. Order supplies relating to vendor systems and equipment agreements/procurement.
• Coordinate regular maintenance checks of physical store and operational space. Report needed repairs and coordinate work order requests for repairs.
• Conduct package tracking software and hardware systems checks as needed.
• Gather and analyze information on systems, process activities, and produce reports.
• Perform related duties based on departmental need. This job description can be changed at any time.

Required Education

High School Diploma or GED

Required Experience

Two (2) combined years relevant work experience in some of the following: customer service, staff administration and management, logistics, shipping and receiving, package handling, mail services, or other.

Physical Requirements/Work Environment

• Sitting - Not Required
• Repetitive hand motion (such as typing) - Often
• Hearing, listening - Often
• Talking - Often
• Standing - Often
• Walking - Often
• Bending - Often
• Stooping - Often
• Climbing stairs/ladders - Seldom
• Kneeling, squatting - Seldom
• Crouching - Seldom
• Crawling - Not Required
• Reaching overhead - Seldom
• Pulling, pushing - Often
• Shoveling - Not Required
• Lifting - up to 20 pounds - Often
• Lifting - up to 50 pounds - Often
• Lifting - over 50 pounds - Seldom

Compensation and Benefits

UC offers an exceptional benefits package designed to support your well-being, financial security, and work-life balance. (UC Benefits Link) Highlights include:

Salary/Hourly Pay Rate Information:

Comprehensive Tuition Remission
UC provides tuition remission for you and your eligible dependents, covering tuition costs for nearly all undergraduate and graduate programs offered by the university.

Robust Retirement Plans
As a UC employee, you won’t contribute to Social Security (except Medicare). Instead, you’ll choose between state pension plans (OPERS, STRS) or an Alternative Retirement Plan (ARP), with UC contributing 14–18% of your salary based on position.

Real Work-Life Balance
UC prioritizes work-life balance with a generous time-off policy, including:
Vacation and sick time
11 paid holidays and additional end-of-year paid time off (Winter Season Days)
6 weeks of paid parental leave for new parents

Additional Benefits Include:

• Competitive salary based on experience
• Comprehensive health coverage (medical, dental, vision, prescription)
• Flexible spending accounts & wellness programs
• Professional development & mentorship opportunities

To learn more about why UC is a great place to work, please visit our careers page at https://www.uc.edu/careers.html

Important: To apply you must create a profile and submit a complete job application through the UC applicant portal. We are unable to consider “easy apply” applications submitted via other websites. For questions about the UC recruiting process or to request accommodations with the application, please contact Human Resources at jobs@uc.edu.

Equal Opportunity Employer. Building a workplace where all qualified applicants will receive consideration for employment, including Individuals with Disabilities and Protected Veterans.