"Part-Time Bilingual Adult Education Navigator- Grant Funded"

Job Details

Northeast Wisconsin Technical College is a nationally recognized and locally trusted college dedicated to advancing the success of all students and economic vitality of the communities we serve through access, high-quality education, and strategic partnerships.

The community that we serve is home to people with a rich range of backgrounds and experiences. We are committed to supporting an environment where all students and employees thrive and succeed. We believe every team member enriches our organization with unique skills, perspectives, and solutions. We seek applicants who are motivated and equipped to support all students, to work effectively with colleagues from a range of backgrounds, and to build the vibrancy of our community.

You belong here. See why you will love working at NWTC.

Department: Academic Excellence

Reports To: Adult Education and Student Success Supervisor

Travel: Day travel, no more than once per month

LOCATION: Green Bay

STANDARD HOURS: 24 hours per week between the hours of Monday-Friday 8am-6pm. Schedule to be determined at the time of hire. Flexibility required to meet the needs of our students.

Minimum starting rate of pay: $22.70 per hour

*This position is grant funded for 1 year with the possibility for renewal.*

POSITION SUMMARY

This role supports the full-time Adult Education Navigator in recruiting, onboarding, and managing students in Career Pathways Bridge programs. The position collaborates with various college departments (Assessment, Student Finance, Admissions, Academic Coaching) to provide comprehensive support services. Key responsibilities include case management to ensure student persistence, retention, credential completion, and transition to further education when desired. Additional duties include assisting with marketing efforts and other Career Pathways Bridge program functions as needed.

ESSENTIAL FUNCTIONS

• Recruit students for via mail, e-mail, phone, in-person appointments, and informational sessions and maintain a file of potential students.
• Review various criteria, to include assessment testing, to determine eligibility of students for CPB programming.
• Navigate students through enrollment process to include Career Pathways Bridge admission paperwork, program entry requirements, payment plans, etc.
• Process student class enrollments and provide summary of class schedule to students each term.
• Serve as liaison between students and ancillary departments, such as Assessment, Student Finance, Admissions, etc.
• Collaborate with and support faculty to ensure student success.
• Provide case management to students to ensure persistence and completion of their CPB program, and/or transition to post-secondary programming.
• Schedule and facilitate informational sessions, both on campus and off, for recruitment of new students.
• Assist with advertising of Career Pathways Bridge programs to include radio, print, social media, and community outreach.

MINIMUM QUALIFICATIONS AND WORK EXPERIENCE

• Associate Degree in related field, required
• Two years of recruitment, customer service, administrative assistant or related experience, required.
• Bilingual – Oral & Written English and Spanish required.
• Experience in MS Office Word, Excel, Outlook required; experience in Workday is preferred.
• *An equivalent combination of education and work experience may be considered.*

Preferred Qualifications:

• Bachelor’s Degree in related field, preferred.

Skills and Abilities:

• Student Success: Demonstrate behaviors and actions that support student recruitment, retention, and student success initiatives.
• Values: Demonstrate behaviors and action that support the College’s values
• Collaboration: Demonstrate behaviors and actions that create respectful environments and services for all, and the ability to work effectively across differences in background and experience.

Reasonable Accommodations Statement

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable Accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.

We strive to accommodate any individual who requires adjustments to ensure a fair and equal employment process. If you require specific accommodations during the application and/or screening process due to a disability or other reasons, please contact Talent and Culture at talentandculture@nwtc.edu or 920-498-6286.