"Part-Time Transfer Counselor, Student Support & Advising"

Job Description

Part-Time Transfer Counselor, Student Support & Advising

2 positions available (one in Danvers and one in Lynn)

Work Schedule: Monday-Friday, 10:00 AM - 2:00 PM, with one remote day per week

Non-benefited, Grant-funded, MCCC unit position

SALARY: $35.31/hour

GENERAL STATEMENT OF DUTIES:

North Shore Community College seeks two dynamic, student-focused professionals to serve as Part-Time Transfer Counselors. One will be based at the Lynn Campus and one at the Danvers Campus. These roles emphasize transfer advising as the primary responsibility, while also supporting students through general academic counseling. Each counselor will manage a caseload of at least 75 students and engage with them through one-on-one advising, walk-in hours, group sessions, and virtual services. The position supports the College's mission by promoting transfer awareness, student success, and degree completion.

Each counselor will manage a caseload of at least 75 students and engage with them through one-on-one advising, walk-in hours, group sessions, and virtual services. The position supports the College's mission by promoting transfer awareness, student success, and degree completion.

ESSENTIAL FUNCTIONS:

Transfer Advising (Primary Focus)

• Advise students on selecting academic pathways aligned with transfer goals and career plans.
• Serve as a subject matter expert on transfer policies, including MassTransfer, Commonwealth Commitment, A2B Pathways, Massachusetts Guarantee, and articulation agreements.
• Provide individual and group advising on transfer planning, institution research, deadlines, and scholarship opportunities.
• Support students with transfer applications, transcript requests, and application follow-up.
• Create and deliver transfer-related presentations and workshops for students, faculty, and student groups.
• Collaborate with four-year institutions and participate in transfer events and initiatives.
• Utilize technology and advising tools to monitor students' academic progress and transfer readiness.
• Other duties as assigned.

Academic Advising

• Provide holistic, student-centered academic advising to support course selection, degree completion, and time-to-graduation planning.
• Interpret placement test results and advise students on appropriate course sequencing.
• Develop academic plans using EAB Navigate.
• Refer students to campus resources including tutoring, career services, financial aid, and wellness services.

Student Retention & Engagement

• Conduct proactive communication and outreach to assigned caseloads using Navigate, email, phone, and text.
• Monitor academic standing, identify students in need of intervention, and conduct follow-up outreach.
• Participate in in-person walk-in advising and staff NSCC's virtual advising platform (CentroHUB).
• Build supportive relationships with students that promote equity, inclusion, and persistence.

Administrative & Collaborative Work

• Maintain accurate and timely advising notes and records in EAB Navigate and related systems.
• Engage in campus-based programming such as transfer fairs, new student registration events, professional development, open house, etc.;
• Collaborate with faculty and departments to support student achievement and ensure advising accuracy.
• Attend ongoing professional development to stay informed of transfer policies and best practices.

Job Requirements:

• Master's degree in education, counseling, psychology, student development, or a closely related field.
• Minimum of five (5) years of experience in academic advising, transfer counseling, or college admissions.
• Demonstrated ability to work effectively with a diverse student population.
• Strong written, verbal, and interpersonal communication skills.
• Proficiency with student support technologies and virtual advising platforms.
• Ability to work some evenings or Saturdays and to travel between Lynn and Danvers campuses.
• Candidate will be required to pass a CORI/SORI and/or National background check as a condition of employment

PREFERRED QUALIFICATIONS:

• Knowledge of Massachusetts transfer programs and statewide policies (e.g., MassTransfer, Commonwealth Commitment, Mass Guarantee).
• Experience advising or counseling in a community college setting.
• Bilingual or multilingual abilities, with preference for Spanish.
• Familiarity with EAB Navigate and Banner.

Additional Information:

North Shore Community College is an affirmative action/equal opportunity employer and does not discriminate on the basis of race, color, national origin, ethnicity, sex, disability, religion, age, veteran status, genetic information, pregnancy or related conditions, gender identity, sex characteristics, sex stereotypes or sexual orientation in its programs and activities as required by Title IX of the Educational Amendments of 1972, the Americans with Disabilities Act of 1990, Section 504 of the Rehabilitation Act of 1973, Title VII of the Civil Rights Act of 1964, and other applicable statutes and college policies. The College prohibits Sex-Based Harassment. Inquiries or complaints concerning discrimination, harassment, or retaliation shall be referred to the College's Title IX Coordinator, Affirmative Action and Compliance Officer, the Massachusetts Commission Against Discrimination, the Equal Employment Opportunities Commission or the United States Department of Education's Office for Civil Rights: TitleIX@northshore.edu

Prospective employees are encouraged to review the College's Annual Security Report (ASR), in compliance with the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistic Act, which can be found on the disclosure page of the College's website by clicking here.

In alignment with our mission to provide accessible, affordable, and rigorous educational and employment opportunities, NSCC is committed to supporting individuals with disabilities throughout the recruitment and employment process, and to support fulfilling essential job functions. If you need a reasonable accommodation, please reach out to our ADA/504 Coordinator: Employee_Accom@northshore.edu

To apply, visit http://nscc.interviewexchange.com/jobofferdetails.jsp?JOBID=194069