Philanthropy Data Manager

Job Summary

The Philanthropy Data Manager reports to the Senior Director of Information and Data Systems and works closely with the Associate Director of Information Systems and Reporting. The Philanthropy Data Manager facilitates the use of the philanthropic database by providing data exports that meet the needs of the Philanthropy and University stakeholders. This position serves as the primary point of contact for data integrity inquiry and data collection, and data sharing and exports. This position also assists with system training, policy and procedure development and ensuring high levels of data accuracy and integrity are maintained by enabling data entry controls, maintaining data hygiene practices and performing routine data audits. This position also serves in the data governance structure as a data analyst, ensuring data is maintained securely and shared appropriately with colleagues that have a business need for the data.

Responsibilities

The responsibilities include, but are not limited to:

• Use of lists, queries, and exports to extract constituent, fund, and/or gift data from the philanthropy database (example: Raiser's Edge) that meet highly specific criteria for the purposes of fundraising, event invitations, or internal strategy discussions.
• Develop and recommend data integrity and quality audits for the philanthropy database (example: Raiser's Edge) to ensure the accuracy of data entry and record coding.
• Develop methods for streamlining data entry and extraction processes. Management of data automation/mapping tools (example: Omatic Cloud) and processes to facilitate philanthropy database coding accuracy and consistency. For more complex processes, this position will work closely with the Associate Director of Information Systems and Reporting.
• Develop and document relevant business processes involving the philanthropy database (example: Raiser's Edge). This includes a data dictionary, code tables, and crosswalks for data that exists across multiple systems (example: Data Cookbook).
• Performs regular data appending procedures from a variety of sources (NCOA updates, email appends, etc) following postal standards and best practices.
• Partners with Alumni Engagement, Donor Engagement, and Annual Giving on appeal standards, tracking appeal performance, event record creation, and event registration tracking.
• Other duties as assigned to accomplish departmental goals and objectives.

Required Qualifications

Bachelor's degree from an accredited college or university in Computer Science, Information Science, Business Management or related field and three years of experience in data analysis, reporting, or database systems management, preferably in a non-profit or higher education setting.

Preferred Qualifications

Familiarity in the use of all MS Office products (i.e. Excel, Word, and Outlook).

Knowledge of data privacy and protection standards (PCI DSS/ CASE Standards).

Strong preference for formal training in information systems applications and electronic reporting with 3 years of directly related systems management experience.

Preference for degree in Computer Science, Management Information Systems, or similar course of study.

Statistical and analytical experience and ability to make sound recommendations.

Experience in higher education and/or a non-profit environment.

Raiser's Edge or similar nonprofit fundraising database experience is strongly preferred, Blackbaud certification a plus (bCRE).

Experience working with business intelligence or reporting software.

Candidate is self-motivated, self-directed, collegial, creative, and results oriented.

Knowledge, Skills, & Abilities

Ability to maintain confidentiality.

Ability to learn and effectively use new software.

Self-motivated, self-directed, collegial, creative, and results oriented.

Must employ an advanced ability to prioritize tasks, schedules and objectives.

Must be collaborative with a strong commitment to team support and positive customer service.

Proficiency in Microsoft Office suite of products, particularly Excel for data manipulation and analysis.

Excellent written and verbal communication skills along with strong interpersonal skills and attention to detail.

Ability to train, motivate, communicate and manage staff in a high-volume goal oriented, friendly work environment.

Technical understanding of constituent relationship management (CRM) database systems, preferably Raiser's Edge.

Proven ability to effectively manage multiple projects with a high degree of autonomy and accuracy in an environment subject to frequent interruptions.

Must stay current regarding trends and best practices in the field by reading appropriate literature, policies, reference information and other available resources as well as through conferences, conferring with vendors and with peers.

Knowledge of database structure and use, keyboarding skills, understanding of spreadsheets and data transformation techniques. use standard office equipment such as printers, copiers, and telephones.

Shift/Salary/Benefits

Shift: Days/M-F (work outside of normal business hours will likely be required of an employee in an exempt level position)

Pay Band: B12

Salary Minimum: $62,300/annually

Salary to be commensurate with qualifications of the selected candidate within the established range (generally minimum-midpoint) of the position.

Recruitment Period: 4/16/26 - Until Filled

Augusta University offers a variety of benefits to full-time benefits-eligible employees and some of our half-time (or more) employees.

Benefits that may be elected could include health insurance, dental insurance, life insurance, Teachers Retirement System (or Optional Retirement Plan), as well as earned vacation time, sick leave, and 13 paid holidays.

Also, our full-time employees who have been employed with us successfully for more than 6 months can be considered for the Tuition Assistance Program. Consider applying with us today!

Conditions of Employment

All selected candidates are required to successfully pass a Background Check review prior to starting with Augusta University.

If applicable for the specific position based on the duties: the candidate will also need to have a credit check completed for Positions of Trust and or approved departmental Purchase Card usage.

Motor vehicle reports are required for positions that are required to drive an Augusta University vehicle.

For Faculty Hires: Final candidates will be required to provide proof of completed academic degree(s) as well as post-secondary coursework in the form of original transcript(s). Those candidates trained by a foreign institution will also be required to provide an educational/credential evaluation.

All employees are responsible for ensuring the confidentiality, availability, and integrity of sensitive [patient, student, employee, financial, business, etc.] information by exercising sound judgment and adhering to cybersecurity and privacy policies during their employment and beyond.