"Print Services Supervisor"

Print Services Supervisor

Company:
State University of New York at Cortland

Job Location:

Category:
Publications and Editing

Type:
Full-Time

Salary Range: $58,000+ depending on experience (DOE)

Salary Determination
Starting salary rates are based on multiples factors which may include the position's major responsibilities, the applicant's background including education, work experience, and key competencies, the university's strategic priorities, internal peer equity and external market analyses, applicable federal, state, and local laws and negotiated labor contracts.

Is this a temporary position?
No

Position Summary
The Print Production Supervisor is responsible for the comprehensive management and execution of all print production operations within Print Services. This includes overseeing project scheduling, material selection, quality assurance, and workflow coordination to ensure timely and accurate delivery of printed materials. The supervisor will collaborate closely with internal design and marketing teams, maintain effective vendor partnerships, and proactively resolve production issues. This role supports the campus signage printing program and administers the Central Stores office supply program, ensuring alignment with institutional standards and client expectations.

Salary: $58,000+ depending on experience (DOE)

Watch this video to learn more about careers at SUNY Cortland: https://youtu.be/krNjgXC95M0?si=k2l13TUB9mJ9YjD8

What makes SUNY Cortland a great place to work?

• Our positions provide predictable salary progressions, and many offer permanency.
• Generous benefits include health, dental, and vision insurance, various retirement program options, paid family leave and/or parental leaves, flexible spending and dependent care accounts, long term disability and tuition reimbursement.
• SUNY Cortland prioritizes work-life balance and well-being in all forms. The university's state-of-the-art Student Life Center is free for employees to use, with membership options for families. SUNY Cortland's Child Care Center welcomes the children of employees and community members, as space allows. Alternate work schedules are available with a supervisor's approval.
• Professional development opportunities exist through training, continuing education programs, tuition reimbursement and conference travel, based on funding.
• Cortland County and surrounding areas offer easy access to arts, entertainment, outdoor recreation and much more. Experience Cortland dives deep into the region's offerings

Major Responsibilities

Graphic Design

• Design, revise, and optimize print and digital materials using templates or sample layouts, including the creation of mock-ups and comprehensive layouts.
• Prepare files for various output formats such as digital and wide format printing, ensuring high quality reproduction.
• Execute variable data merges and data integrations to produce accurate and customized variable data print materials.

Strategic Print Production and Brand Coordination

• Research, evaluate, and recommend printing equipment, materials, and vendors based on industry trends and customer needs.
• Serve as the technology lead for Print Services by mastering all the equipment. Serve as the equipment administrator and provide first-level on-site technical support.
• Coordinate and manage all print production schedules and timelines.
• Partner with design and marketing teams to align project specifications. Deliver graphic design solutions that effectively support institutional goals, strengthen messaging, enhance brand awareness, and reinforce reputation and positioning.
• Partner with Cortland Auxiliary Services and campus groups to coordinate event printing, ensuring brand consistency and cohesive representation for co-branded campus events.
• Install window and wall graphics in compliance with college branding guidelines and surface preparation standards to ensure a consistent, professional appearance.

Print Production & Operations Management

• Manage and audit monthly billing and reporting processes for print jobs, material usage, and revenue to ensure accuracy and compliance.
• Oversee inventory and office supply management while optimizing shipping and distribution workflows for efficiency and cost control.
• Maintain accurate production records and proactively resolve operational challenges to ensure timely, cost-effective output.
• Manage end-to-end signage projects, including design, site evaluations, branding compliance, and installation readiness in collaboration with stakeholders.
• Operate and supervise production equipment to ensure safe, efficient, and high-quality output.

Supervision and Professional Development

• Assign duties to staff based on their roles and adjust assignments as needed. Plan, organize and monitor the progress of work and goal completion.
• Hire, onboard, and train staff. Provide clear instructions, regular feedback, and coaching. Communicate performance expectations and goals, complete performance programs and evaluations in a timely manner. Nurture the development of staff by identifying opportunities for training and career development.
• Confirm staff complete required training to maintain compliance with university policies and state and federal laws.
• Act as a liaison between staff and management, relaying information in both directions. Facilitate open communication and collaboration within the office. Address and help resolve staff issues and workplace concerns.
• Proactively maintain and expand technical knowledge by completing all mandated training and participating in training, conferences, and webinars.
• May serve on committees, as assigned.

Functional and Supervisory Relationships

• Reports to Director of Property Control and Print Services
• Supervises administrative support staff and student interns
• Works closely with other departments throughout the campus as well as off campus clients.

Required Qualifications

• Bachelor's degree with at least one year of professional experience in graphic design and/or print production; or
• Associate's degree with a minimum of three years of professional experience in graphic design and/or print production.
• Experience using Adobe Illustrator and/or InDesign.

Preferred Qualifications

• Supervisory experience.
• Experience working in higher education.
• Experience managing or coordinating projects.
• Experience with production printing equipment and wide format printing.

Knowledge, Skills & Abilities

• Strong visual design skills with the ability to communicate ideas across print and digital media.
• Effective written and verbal communication skills, with the ability to collaborate across a wide range of constituents.
• Proven project management and organizational abilities, including time management and prioritization of multiple tasks.
• Strong interpersonal skills and customer-focused approach to service delivery.
• Ability to adapt to changing priorities and manage competing deadlines in a fast-paced environment.
• Ability to lift up to 50 pounds regularly, bend, climb and walk for long periods.
• High level of creativity.

EEO Statement
SUNY Cortland is an AA/EEO/ADA employer and encourages applications from women, veterans, individuals with disabilities, and members of underrepresented groups.

Posting Number: S25057

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