Processing Coordinator (aHEO) - Office of Admissions

Lehman College, of The City University of New York, ranks among the top five institutions in the nation for fostering social mobility. A four-year Hispanic-Serving Institution in the Bronx, Lehman offers bachelor’s, master’s, and advanced degrees and certificate programs in the Liberal Arts, sciences, and professions. The College’s community-driven mission and notable academic programs attract a diverse, international enrollment of over 15,000 students who take courses on its 37-acre, tree-lined campus and online degree programs. Many thousands more community members benefit yearly from its active cultural, educational, health, and economic outreach programs and services.

Reporting to Assistant Director of Admissions, the Processing Coordinator in the Office of Admissions coordinates efforts of admissions and/or enrollment offices. Duties include but not limited to:

• Coordinates workshops, intake screenings, interviews and orientations for new students
• Counsels prospective applicants on requirements and standards and provides general information on programs and services in person or by telephone, e-mail or letter; conducts follow up as needed
• Assists in conducting open house sessions and orientations, including group sessions and programs at high schools and in the community at large
• Assists with day-to-day administration and an admissions or enrollment office, including scheduling and preparing and distributing materials
• Represents the Admission Office to the college's internal and external communities as directed
• Maintains and updates program databases, lists and files to ensure completeness and accuracy
• Performs related duties as assigned.

POSITION DETAILS

• Manage the processing of undergraduate and graduate applications, ensuring timely and accurate data entry in CUNYfirst and Slate.
• Maintain and update applicant records.
• Respond to applicant inquiries regarding admissions status, documentation requirements, and college policies.
• Assist with the preparation of reports and application data for institutional planning and enrollment tracking.
• Contribute to the development and maintenance of process manuals and workflow documentation.
• Supervise and train College Assistants and student workers as needed.
• Oversee the collection, verification, and organization of required admissions documents (e.g., transcripts, residency documentation, test scores).
• Communicate with students regarding incomplete applications and assist them in completing the admissions process.
• Coordinate with academic departments and faculty for the review and decision-making of graduate applications.
• Support the onboarding of newly admitted students by collaborating with key offices such as the Onboarding Advisement, Registrar, Bursar, Financial Aid, and Student Affairs.
• Assist in the implementation of Slate for graduate admissions and support communication workflows for both undergraduate and graduate applicants.
• Duties as assigned by the Associate Director of Admissions

*Hybrid: 70% In-Person

QUALIFICATIONS

Bachelor’s degree required.

• Experience or familiarity with online admissions systems and CRMs (e.g., Slate and PeopleSoft).
• Proficiency in Microsoft Office Suite.
• Strong organizational and multitasking abilities with excellent attention to detail.
• Excellent communication and interpersonal skills, with a strong ability to engage with diverse populations.
• Demonstrated ability to manage multiple priorities in a fast-paced, team-oriented environment.
• Knowledge of the Lehman College and CUNY admission and academic requirements and policies.
• Ability to work occasional evenings and weekends.

CUNY TITLE OVERVIEW

Coordinates efforts of admissions and/or enrollment offices.

• Coordinates workshops, intake screenings, interviews and orientations for new students
• Counsels prospective applicants on requirements and standards and provides general information on programs and services in person or by telephone, e-mail or letter; conducts follow up as needed
• Assists in conducting open house sessions and orientations, including group sessions and programs at high schools and in the community at large
• Assists with day-to-day administration and an admissions or enrollment office, including scheduling and preparing and distributing materials
• Represents the Admission Office to the college's internal and external communities as directed
• Maintains and updates program databases, lists and files to ensure completeness and accuracy
• Performs related duties as assigned.

Job Title Name: Admissions Coordinator

CUNY TITLE: Assistant to HEO

FLSA: Non-exempt

COMPENSATION AND BENEFITS

$61,020, salary commensurate with education and experience. CUNY’s benefits contribute significantly to total compensation, supporting health and wellness, financial wellbeing, and professional development. We offer a range of health plans, competitive retirement/pension benefits and savings plans, tuition waivers for CUNY graduate study and generous paid time off. Our staff also benefits from the extensive academic, arts, and athletic programs on our campuses and the opportunity to participate in a lively, diverse academic community in one of the greatest cities in the world. CUNY is in the process of implementing salary schedule increases. Once implemented, salaries of eligible employees will increase by approximately 9.54% with an additional increase of 3.5% effective 9/1/2026, in accordance with the terms of the PSC-CUNY collective bargaining agreement.

HOW TO APPLY

To apply, go to www.cuny.edu, access the employment page, log in or create a new user account, and search for this vacancy using the Job ID or Title. Select "Apply Now" and provide the requested information.

CLOSING DATE: 9/4/2025