"Program Change Lead"

Your next career opportunity

As the Program Change Lead, you will play a critical role in leading the delivery and coordination of change activity across the University’s Student Services Transformation Program (SSTP). Reporting to the SSTP Program Manager, Change and Communications, this role operates within established program strategy, governance and priorities to consolidate impacts across projects, surface insights, and support leaders to enable effective adoption. You will work closely with Program Leadership, PMO, Communications, Training and project-level change leads to orchestrate change delivery at scale, manage interdependencies, and strengthen consistency and maturity of change practice across the program — with a strong focus on student and staff experience.

Your responsibilities will include:

• Lead the delivery and coordination of program-wide change activity**,** consolidating impacts, dependencies and adoption risks across projects
• Provide change insights and advice to support leaders**,** including readiness, sequencing and change saturation considerations
• Coordinate stakeholder engagement approaches**,** partnering with Communications and project teams to ensure alignment and consistency
• Oversee change readiness, measurement and capability uplift, working with Training and project change leads to support sustained adoption
• Strengthen change practice across the program**,**providing coaching, quality assurance and support to change practitioners

You may be a great fit if

You will have a relevant tertiary qualification and over three years of change management experience, with extensive skills in stakeholder management, strategic advice, and communication strategies within a complex organisational context.

You may also:

• Have extensive knowledge and skills in change management planning, governance, and strategy.
• Understand contemporary change management methodologies and tools.
• Possess experience in strategic advice and senior executive support.
• Demonstrate ability to manage multiple initiatives and stakeholders in an agile environment.
• Value collaboration, service excellence, and building relationships in your workplace.

Role type:Full-time; Fixed term until December 2026

Department:Enterprise Performance Group; Chief Operating Officer Portfolio

Salary:UoM 9 - $146,049 - $151,951 p.a. (pro rata for part-time) plus 17% super

Strategic leadership role / Drive cohesive change across the University / Enhance student and staff experiences

Brilliant benefits and a flexible hybrid work environment!

Your new team – Enterprise Performance Group (EPG)

The Enterprise Performance Group (EPG) is a centre of excellence in business transformation and operational performance. We drive improved operational efficiency, effectiveness and experiences across the University by bringing together specialist skills and expertise in data asset management, reporting and analytical services with service improvement, design, project delivery and change management.

What we offer you!

In addition, we offer the opportunity to be part of a vibrant community and enjoy a range of benefits including generous leave provisions, salary packaging, health and well-being services, and discounts on graduate courses. For more information check out our benefits page!

Please note: Visa sponsorship is not available for this position. This role requires current valid work rights for Australia.

This role requires the successful candidate to undergo and maintain an up-to-date Working with Children Check.

If you feel this role is right for you, please apply with the following documents:

• Resume
• Cover Letter outlining your interest and experience

Please note that you arenot required to respond to the selection criteria in the Position Description.

Position Description: JR-008010 SSTP Change And Communications Lead.docx