Program Coordinator- Achieve Program

Description

The targeted salary range for this position is $3,468 - $3,500 per month. Salary is competitive and commensurate with qualifications and experience, while also considering internal equity.

The Program Coordinator for the Achieve Program is responsible for the daily operations of the student tutoring lab, with a focus on data management, service delivery, and logistical operations. Elements of direct supervision of student employees, oversight of service provision, and clear communication among stakeholders in the program will also be part of the position. This role provides delivery and management of tutorial services, ensures compliance with university policy and program best practices, and implements initiatives that promote student success. The Program Coordinator coordinates events and workshops, contributes to policy development, staff performance evaluation, data-driven program assessment, and continuous quality improvement. This position plays a key role in advancing the Achieve Program’s mission to support students with learning differences through individualized tutorial support.

Examples of Duties

• Manage phone and other communications to all staff.
• Direct student employee staff in their duties in the Student lab.
• Ensure communication and compliance with directives for student employees.
• Manage, prepare, and review payroll (time tracking spreadsheet).
• Review hours and efficiency of student employees weekly and provide recommendations.
• Manage and maintain the booking system used by student employees.
• Lead and direct student employees to work opportunities with clients.
• Daily communication on strategies to employ with students.
• Daily communication with graduate assistant staff and administrators regarding student use of services, and efficacy of interactions.
• Monitor resources in the lab, and place orders during the appropriate times.
• Configure the Student Lab space for different events and returning the space back to its original configuration. General update and maintenance of lab equipment (computers, monitors, calculators, whiteboards, etc.)
• Other duties as required for positive growth and development of services and the lab space.

Qualifications

• Bachelor's degree.
• A total of two (2) years (24 months) in education, training and/or work experience managing student employees and/or students in a resource lab. (Note: Master's Degree in an area consistent with the duties of the position may be substituted for one (1) year of work experience.)
• Based on position requirements, additional education, training, and/or work experience in the area of specialization inherent to the position, may be required.
• Preferred proficiency using Microsoft Suite products including Excel, Forms, Booking, Teams, and Word.

Supplemental Information

Illinois Residency Requirement: Pursuant to the State Universities Civil Service System, out-of-state candidates must establish Illinois residency within 180 calendar days of the start date for this position.

Tips for Completing a Civil Service Application:

1. To be eligible for the role, ensure that your application includes a complete and detailed employment history that highlights your relevant full-time and part-time work experience, including start and end dates of employment.
2. Relevant part-time work experience will count towards the qualifications for this position and will be converted to full-time equivalence to calculate the total length of experience.
3. Upload all official transcripts to meet the educational requirements. If the job description specifies a minimum number of college hours, transcripts are mandatory for the successful processing of your application.
4. Veterans who qualify for preference must provide proof of eligibility within ten (10) working days of submitting an application, unless the same proof has already been submitted in a previous application. The required proof of eligibility includes, at a minimum, a copy of the veteran's DD214/DD215 form (Department of Defense), NGB22 form (National Guard), or Discharge Orders or DD256 Discharge Certificate (Reserves).
5. After the position has closed, your application and supporting materials will be reviewed to determine if you meet the minimum qualifications, including any specialty factors associated with this position. Those who qualify will move forward for Civil Service Examination/Testing.
6. Please monitor your e-mail for further information regarding your application. Emails will be generated from info@schooljobs.com.
7. For more information on Civil Service classifications, please visit the SUCSS web site at sucss.illinois.gov.

About Civil Service Examination/Testing: The Civil Service examination for this classification is based on your application materials and responses to the supplemental questions. No participation other than submission of application materials is required from applicants that qualify to take the exam. If you meet the minimum required qualifications for this position, your application will move forward for examination/testing in which you will receive a score calculated based on your education and experience, and your name will be placed on the active employment register by exam score. This score will be emailed to the email address noted on your application. After the application deadline, the names within the top three scores will be referred to the department for interview.

Sponsorship for Work Authorization is not available. For more information visit https://policies.siu.edu/policies/employment-non-us-citizens.php.

Southern Illinois University Carbondale is an R1 Opportunity University with a statewide economic impact of $2.7 billion dollars. We offer 200+ undergraduate degrees, minors and specializations, 79 master’s degrees, and 40 doctoral degrees. Our main campus is 1,136 acres, with additional acreage in University Farms, Touch of Nature Outdoor Education Center, and other facilities. The university is an essential part of the city of Carbondale and an important contributor to the culture of the entire region. While Carbondale includes many of the amenities of urban life, it retains its small-town flavor. Cost of living is considerably lower in the region than similar areas elsewhere, and many employees commute from nearby counties.

The Southern Illinois region is distinct from the rest of the state, boasting considerable natural beauty including the Shawnee National Forest, many state parks, national wildlife areas, and several lakes beloved for recreation. Local foods are readily available in the area, with a variety of eateries and a growing specialized food truck presence. The area is home to the Shawnee Hills Wine Trail, an official wine appellation designation. The wineries extend the cultural reach of the community, hosting live music and continual art exhibits. The campus itself is a microcosm of the area, with a lake and forest on campus, as well as traditional collegiate architecture, quad, and residential halls. Students enjoy outdoor study areas as well as specialized computer labs scattered across campus, including in the three million volume Morris Library. To learn about employee benefits and find resources about Carbondale and the Southern Illinois region, visit: https://jobs.siu.edu.

SIU Carbondale is an Equal Opportunity Employer, including but not limited to disability and/or veteran status.