Program Coordinator, Corporate Training and Executive Education

Essential Duties and Responsibilities:

The position of Program Coordinator, Corporate Training and Executive Education will be responsible for coordinating the detailed administrative support and assisting with the management of corporate client relationships for effective and financially viable continuing education (non-credit) instructional programs. This position will assist the Director and Business Development Directors with the implementation of all program logistics, marketing, and registration from start to finish. Duties include (but are not limited to) communicating by phone, email and in-person about various program details; participating in planning meetings with staff, program materials, such as name tents, certificates, flipcharts, markers, textbooks, and handouts; managing on-site, offsite and online classroom needs, creating, distributing and following up on outstanding invoices, tracking program budget expenses, reserving training space, ordering catering, and assisting with a variety of logistical arrangements. The ideal candidate must be able to act independently and as a member of a team in a busy environment, must possess strong oral and written communication skills, be extremely detail-oriented, highly organized, and be able to handle multiple priorities and meet overlapping deadlines. The team member will need to demonstrate proficient working knowledge of Microsoft Office Suite, Google Apps, and Zoom, with the ability to learn new software applications. This position requires accountability as the employee is often required to be the first to arrive to ensure that the training space/classroom is set up and ready for the participants and instructors.

Minimum Experience / Education:

Required Minimum Qualifications:

Bachelor's degree; or equivalent combination of education and experience. All degrees must be received from appropriately accredited institutions.

Note: Some state job postings state you can qualify by an 'equivalent combination of education and experience.' If that language appears above, then you may qualify through EITHER years of education OR years of directly related experience, OR a combination of both.

Preferred Education Skills and Experience:

• Proven ability to coordinate programs and services from start to finish, including detailed logistics, and classroom or event setup needs
• Strong customer service and relationship management skills in a sales-driven environment, working with a variety of stakeholders.
• Highly organized, detail-oriented, and able to manage multiple priorities, projects, and overlapping deadlines with professionalism
• Experience with budget tracking, invoicing, purchase orders, ordering supplies, and other finance-related administrative support
• Excellent problem-solving, multitasking, and communication skills with a wide variety of customers and stakeholders
• Demonstrated proficiency in Microsoft Office (Word, Excel, PowerPoint) and Google tools (Drive, Calendar, Email, Sheets, Docs), with the ability to learn new systems quickly