"Program Manager for Course Evaluation"

Job Details

Posting Number: S13781P

Working Title: Program Manager for Course Evaluation

Department: VPI-Registrar's Office

About the University of Georgia: Since our founding in 1785, the University of Georgia has operated as Georgia’s oldest, most comprehensive, and most diversified institution of higher education (https://www.uga.edu/). The proof is in our more than 235 years of academic and professional achievements and our continual commitment to higher education. UGA is currently ranked among the top 20 public universities in U.S. News & World Report. The University’s main campus is located in Athens, approximately 65 miles northeast of Atlanta, with extended campuses in Atlanta, Griffin, Gwinnett, and Tifton. UGA employs approximately 3,100 faculty and more than 7,700 full-time staff. The University’s enrollment exceeds 41,000 students including over 31,000 undergraduates and over 10,000 graduate and professional students. Academic programs reside in 19 schools and colleges, including our newly formed School of Medicine.

Posting Type: External

Retirement Plan: TRS or ORP

Employment Type: Employee

Benefits Eligibility: Benefits Eligible

Full/Part time: Full Time

Additional Schedule Information: Monday-Friday, 8:00 am- 5:00 pm

Advertised Salary: Commensurate with Experience

Posting Date: 06/26/2025

Open until filled: Yes

Proposed Starting Date: 08/01/2025

Location of Vacancy: Athens Area

EEO Policy Statement: The University of Georgia is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to age, color, disability, genetic information, national origin, race, religion, sex, or veteran status or other protected status. Persons needing accommodations or assistance with the accessibility of materials related to this search are encouraged to contact Central HR (hrweb@uga.edu).

USG Core Values Statement: The University System of Georgia is comprised of our 26 institutions of higher education and learning, as well as the System Office. Our USG Statement of Core Values are Integrity, Excellence, Accountability, and Respect. These values serve as the foundation for all that we do as an organization, and each USG community member is responsible for demonstrating and upholding these standards. More details on the USG Statement of Core Values and Code of Conduct are available in USG Board Policy 8.2.18.1.2 and can be found online at https://www.usg.edu/policymanual/section8/C224/#p8.2.18_personnel_conduct. Additionally, USG supports Freedom of Expression as stated in Board Policy 6.5 Freedom of Expression and Academic Freedom found online at https://www.usg.edu/policymanual/section6/C2653.

Classification Title: IT (Information Technology) Professional

FLSA: Exempt

FTE: 1.0

Minimum Qualifications: Requires at least a baccalaureate degree in the field. Please contact your Human Resources office for an evaluation of education/experience in lieu of the required minimum qualifications.

Position Summary: The employee is responsible for oversight of the university-wide student course evaluation process that occurs each semester for all undergraduate and graduate courses and ensuring that the process complies with all UGA and USG policies and procedures. This process involves responsibility for a university-wide course evaluation system that produces a survey for each course section offered during a semester at UGA. The survey includes standard, university-wide questions as well as specific questions based on the discipline of a given school or college. The employee will be responsible for implementing the course evaluation process each semester, including those performed mid-semester. This involves releasing surveys, providing communication to students and the campus, and compiling and reporting survey results. The employee will also be responsible for the ongoing maintenance and administration of the course evaluation system, including user access and support requests on campus as well as training. Additionally, the employee will work with faculty, staff, and administration university-wide concerning course evaluation questions, management of the system, and providing data from evaluations to departments, schools, colleges, and administration use in student success assessment and application toward processes like promotion and tenure. The employee will be responsible for responding to inquiries regarding the evaluation process from campus constituents and administrators. The employee will also be responsible for working directly with the vendor and technical team to ensure effective implementation. The employee is expected to perform these tasks with a high-level of autonomy, independence, and discretion, with the ability to make judgment calls as it relates to the course evaluation process and system.

Knowledge, Skills, Abilities and/or Competencies:

• Knowledge of university policies and procedures
• Strong communication and technical skills
• Strong organizational skills
• Ability to use discretion with confidential information
• Attention to detail
• Autonomy and independent judgement

Physical Demands: Sit at desk for long periods of time.

Is driving a responsibility of this position?: No

Is this a Position of Trust?: Yes

Does this position have operation, access, or control of financial resources?: No

Does this position require a P-Card?: No

Is having a P-Card an essential function of this position?: No

Does this position have direct interaction or care of children under the age of 18 or direct patient care?: No

Does this position have Security Access (e.g., public safety, IT security, personnel records, patient records, or access to chemicals and medications): Yes

Credit and P-Card policy: Be advised a credit check will be required for all positions with financial responsibilities. For additional information about the credit check criteria, visit the UGA Credit Background Check website.

Background Investigation Policy: Offers of employment are contingent upon completion of a background investigation including, a criminal background check demonstrating your eligibility for employment with the University of Georgia; confirmation of the credentials and employment history reflected in your application materials (including reference checks) as they relate to the job-based requirements of the position applied for; and, if applicable, a satisfactory credit check. You may also be subject to a pre-employment drug test for positions with high-risk responsibilities, if applicable. Please visit the UGA Background Check website.

Duties/Responsibilities: Student Course Evaluation System Oversight

• Oversee day-to-day functional performance of student course evaluation system.
• Serve as the primary administrator for the student course evaluation system.
• Translate business needs into functional specifications and lead implementation of solutions within the system, working directly with the vendor to ensure effectiveness.
• Maintain and update website for the student course evaluation system.
• Collect, review, and update all departmental and school/college course evaluation questions annually.
• Collect, review, and update all user access for the system on an annual basis.

Percentage of time: 50Duties/Responsibilities: Liaise with Schools/Colleges and Administration

• Serve as the liaison between the Office of the Registrar and schools and colleges across the university for student course evaluations.
• Develop and maintain user access process and approval on an ongoing basis.
• Responsible for the development and updating of all training materials for faculty, staff, and administration, and facilitating training sessions for all users of the student course evaluation process and system.
• Develop and have responsibility for communication with the schools and colleges as it relates to changes and issues with the system and to obtain feedback and suggestions for improvement of the student course evaluation process.
• Provide information to the Office of Instruction assessment unit about the course evaluation process and application.

Percentage of time: 50Contact Details: For questions concerning this position or recruitment progression, please refer to the Recruitment Contact listed below. Recruitment Contact Name: Blake Dye Recruitment Contact Email: blake85@uga.edu