"Program Manager, Osher Lifelong Learning Institute (OLLI) - Brown School"

Position Summary

Under the direction of the Assistant Director of the Harvey A. Friedman Center for Aging, the Program Manager will guide operational management and program development for the Osher Lifelong Learning Institute (OLLI) at WashU, an adult learning membership program.

Responsibilities include curriculum and program development, member recruitment, facilitator training, and oversight of volunteers and course facilitators, managing day-to-day activities and operations of OLLI, managing the OLLI budget, supervising any additional staff, and working with OLLI committees and the executive committee.

Job Description

Primary Duties & Responsibilities:

Strategy, Planning and Leadership for OLLI

• Work with the Center for Aging Directors to develop and communicate an inclusive, expansive, creative, and sustainable vision for OLLI that cultivates partnership and enthusiasm among members, executive committee, and staff.
• Collaborate with the Center for Aging Directors to develop strategic and operational plans that create and maintain a thriving OLLI, value and support current strengths, and foresee future challenges and opportunities.
• Conduct market research across national peer institutions to understand and create new programs and services to serve the OLLI community.
• Support the Assistant Director and Brown School Advancement in fundraising efforts to help support the core operations of OLLI and fund student scholarships.
• With support from the Assistant Director, position OLLI as a partner in the mission of the University in providing access and inclusion, both conceptually and physically, with a particular focus on increasing diversity in membership.

Administrative and Operational Oversight

• Lead and direct all administrative and operational aspects of OLLI, working effectively and cooperatively with various other University offices facilitating course scheduling and student registration and accounting, making purchases and submitting required documentation, and performing other administrative tasks.
• Oversee the OLLI budget, financial planning and reporting for OLLI; manage and monitor revenue and spending and ensure stewardship of funds are in alignment with the goals of OLLI.
• Supervise any additional staff and student workers.
• Manage OLLI registration and reporting in the Destiny One system; develop and implement procedures that ensure accurate membership and student records; generate data and information needed for planning and external reporting.
• Serve as liaison between the WashU OLLI and Osher National Resource Center, and other affiliates.

Program Management

• Provide program oversight including curriculum development, course offerings and delivery and assessment; recruitment, training, and oversight of an active group of volunteers and facilitators; development and delivery of other non-credit programs and services (e.g., workshops, short courses).
• Maintain OLLI’s academic calendar; set registration and administrative deadlines.
• Oversee space and facilities; ensure classrooms are scheduled and adequately equipped for course delivery with supplies, necessary equipment, including technology.
• Manage delivery of online courses using Zoom and other online platforms.
• Collaborate with the Center for Aging and OLLI members to plan, develop, and distribute course brochures, newsletters, and other promotional materials.

Oversee Marketing and Event Planning

• Work with the Center for Aging Events and Communications Specialist to draft, review, and edit content for marketing materials that promote and build OLLI visibility through web, print, multimedia, and emerging communication vehicles.
• Oversee planning, execution and publicity for special events and programs (e.g., Freedman Fall Address, Lawrence Jasper Lecture Series).
• Direct and manage community and media relations, respond to inquiries from various internal and external entities.

Performs other duties as assigned.

Working Conditions:

Job Location/Working Conditions
Normal office environment
Ability to travel to various on and off campus locations

Physical Effort
Typically sitting at a desk or table
Repetitive wrist, hand, or finger movement

Equipment
Office equipment

Required Qualifications

Education: Bachelor’s degree or combination of education and/or experience may substitute for minimum education.

Work Experience: Relevant Experience (3 Years)

Preferred Qualifications

• Master’s degree with 5-7 years of experience working in a University environment, with a focus on student engagement and promotion for membership based, non-credit education.
• Demonstrated leadership and commitment to supporting older adult learners.
• Experience in curriculum design and assessment with substantive background in planning, promoting, and providing services for adult learners.
• Experience working with volunteers and creating a collaborative environment.
• Experience creating, managing and maintaining budgets including accurately projecting and updating income from funders.
• Experience in prioritization of strategic organizational objectives and in developing and executing marketing and communication plans to achieve objectives.
• Experience using technology in a learning environment.

Grade

G11

Salary Range

$53,100.00 - $90,600.00 / Annually