Volunteer - Admissions Specialist
JOB SUMMARY
Responsible for interacting directly with students and prospective students regarding admissions requirements, including evaluating student transcripts, determining residency, performing data entry, and assisting students with the application process.
ESSENTIAL DUTIES AND RESPONSIBILITIES
- Provides information and assistance to students and prospective students regarding admission and financial aid application procedures.
- Input admissions application data.
- Evaluate transcripts from previous high schools, colleges, and universities. Computes and checks grade point averages, verifies class standing, and reviews individual student degree plans to ensure completeness and accuracy. Corresponds with officials of high schools and institutions of higher education concerning course credit and content comparability.
- Evaluate residency status and assign the appropriate residency classification. Provides information regarding residency to students, staff, and the College community.
- Ensure compliance with SEVIS and other applicable immigration regulations, including determining eligibility of student visas, reviewing correspondence, and issuing immigration documents.
- Verifies/certifies reports, files, enrollment status, records, and applications within FERPA guidelines and assists in preparing semester grade transcripts, degree plans, diplomas, and certificates. Performs adds/drops, withdrawals, and grade changes as required.
- Participates in preparing for and facilitating admissions workshops and presentations.
- Working hours may include evenings, holidays, or weekends depending on deadline requirements and special events.Admis
- Completes duties and responsibilities in compliance with college standards, policies, and guidelines.
- Promotes positive morale and teamwork within the department and provides exceptional customer service to students, faculty, and community.
- Serves on committees as appropriate and as appointed by supervisor.
- Performs other duties as assigned.
REQUIRED KNOWLEDGE AND SKILLS
To perform this job successfully, an individual must be able to satisfactorily perform each essential duty. The requirements below represent the required knowledge, skill, and/or ability.
- A strong commitment to the mission of Texas Southmost College.
- Demonstrated excellent communication, interpersonal, and leadership skills; ability to work independently with little direction.
- Demonstrated organizational skills in handling, directing, and prioritizing multiple and complex assignments/projects and maintaining records.
- Ability to establish and maintain positive and effective working relationships with students, College employees, and the public.
- Ability to communicate effectively, both orally and in writing; define problems, collect data, establish facts, and draw valid conclusions; and effectively present information to top management, public groups, and other groups.
- Ability to respond to common inquiries or complaints from customers, regulatory agencies, or business community members.
- Ability to perform and excel in a high-tech all-digital environment.
- Excellent customer service skills and interpersonal skills.
- Excellent oral and written communication skills.
- Ability to handle sensitive and extensive confidential data.
- Problem-solving skills and the ability to lead, instruct, handle a wide variety of details, and work with all levels of organization.
- Proficient in using e-mail, word processing, spreadsheet, database, and presentation software and the Internet to access data, maintain records, generate reports, and communicate with others.
REQUIRED EDUCATION AND EXPERIENCE
To perform this job successfully, an individual must be able to satisfactorily perform each essential duty. The requirements listed below are representative of the education and experience required.
- Bachelor’s degree from an accredited college or university with one (1) year of direct experience working in the admissions/registrar functional area in a college or university setting or an associate degree from an accredited college or university with three (3) years of direct experience working in the admissions/registrar functional area in a college or university setting.
- Experience working effectively in a team environment with a customer service focus.
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