Resident Assistant

About Us

Since our founding in 2005, Georgia Gwinnett College (GGC) has been dedicated to providing an exceptional educational experience to our students. At GGC, we believe that our students' success is our success, and we are committed to creating a culture that supports and uplifts them throughout their academic journey.

As a member of our faculty or staff, you will become part of a dedicated and passionate community of educators and professionals. Together, we work towards a common goal of empowering our students to achieve their full potential, both academically and personally. We take pride in our student body, which represents a multitude of backgrounds, perspectives, and experiences. Whether you are involved in teaching or providing essential services, your contribution will make a significant impact on the lives of our students and the broader community.

In addition to our commitment to student success, we also value the well-being and professional growth of our employees. We offer a comprehensive benefits package, designed to support the needs of our faculty and staff. From competitive compensation to health and wellness programs, and professional development opportunities to work-life balance initiatives, we strive to create an environment where everyone can thrive and feel valued.

Located in the thriving community of Gwinnett County, GGC offers a rich cultural and social landscape that enhances the overall college experience. Our backdrop is a beautiful, modern 260-acre campus located just 30 miles northeast of downtown Atlanta. Our students and employees benefit from the close proximity to various local amenities, including shopping, dining, entertainment, and outdoor recreational opportunities. This vibrant community serves as an extension of our campus, providing a stimulating environment for personal and professional growth.

Join GGC and become part of a dynamic team that plays a pivotal role in shaping the lives and celebrating the achievements of our students. Together, let's make a positive impact and empower the next generation of leaders.

Job Summary

The Resident Assistant (RA) at Georgia Gwinnett College (GGC) is responsible for developing and maintaining an atmosphere that promotes student success in living and learning communities through campus life involvement, excellence in academic integration, and personal development opportunities for students. The RA's role is to positively and safely connect with the members of the residential community by engaging students through programs, one-on-one conversations, collaborations, and meetings that foster a sense of community and belonging. The RA serves as role model, team member, and a representative for Georgia Gwinnett College.

This position is designated as a Campus Security Authority (CSA) and is responsible for reporting crimes and other incidents to the Clery Act Compliance Officer for inclusion in the Annual Campus Security Report in accordance with the Federal Clery Act and GGC policy.

Responsibilities

• Understand, communicate, and enforce community safety, emergency, and fire evacuation policies and procedures, providing emergency response and referral services and resources
• Develop and maintain relationships with residents utilizing strategies such as intentional conversations and programming to encourage their academic and social development.
• Be visible and available on the floor or building in order to understand the needs of the residents.
• Facilitate welcome meetings and programs in support of Grizzly Orientation and Student Move In to assist students in connecting to resources in residence and across campus.
• Support all residents and help create an understanding between students by promoting and encouraging participation in various community and College sponsored events that focus on social, recreational, and educational experiences.
• Create and distribute Student Housing approved communications to support an inclusive environment welcoming to all residents; decorate assigned areas in support of theme programs and other events.
• Act as a mediator in conflict situations when needed (i.e. roommate, noise, etc.).
• Respect and treat all individuals by being open and understanding of a variety of backgrounds.
• Serve as a liaison between the residents and the campus community to provide resources for residents seeking assistance.
• Foster a sense of belonging and connection to the Grizzly community as new students transition to campus and throughout the academic year.
• Understand, support, abide by, and enforce GGC Student Code of Conduct and Policies, Housing policies and procedures, and all other applicable policies while providing unparalleled customer service and respect for residents.
• Address resident behavior that is inappropriate and/or is in violation of campus policies and procedures; Document behaviors, using the incident report form and take appropriate action to stop the behavior.
• Attend and constructively contribute to all weekly staff meetings, staff training and orientation, and any meeting scheduled by Student Housing Staff.
• Assist the management staff in efforts to maximize the community's occupancy.
• Participation in the preparation for and implementation of opening/closing of the halls during start and end of semester which may include, but is not limited to: inspection of resident rooms and inventories, occupancy checks, administrative, programmatic, logistical, and physical preparation of floors/suites, hall/area, and unit.
• Assist in keeping the community clean by surveying common areas regularly, reporting any concerns and/or helping with the clean up when necessary.
• Serve on one or more RA committees as assigned by the supervisor.
• Performs other related duties as assigned.

Time Commitment

Due to the nature of the position, RAs are expected to have a presence on campus and in the Student Housing community. RAs can have outside employment but are limited to a maximum of 10 hours per week. (Extracurricular activities, internships and organization commitments should also be factored in when considered time commitments related to these requirements).

Compensation

Resident Assistants are required to sign a housing agreement and live on-site for the duration of their employment. Housing contract fees and meal plan only will be covered as compensation for employment. Should employment terminate for any reason, the Resident Assistant shall be given the option of paying the remaining term of the housing contract and meal plan or electing to terminate the housing contract. However, the Resident Assistant may be required to relocate to a different suite based on business needs of the college.

Required Qualifications

• Must be enrolled a minimum of 12 credit hours per semester (minimum of 6 credit hours for the Summer Semester) at Georgia Gwinnett College during entire period of employment.
• Must have and maintain a 2.75 GPA throughout employment. Verification of GPA will be required each semester.
• Must have at least 24 credit hours completed at the time of application.
• Must be in good conduct standing with Georgia Gwinnett College and maintain good conduct for the duration of employment.
• RAs must be available every Monday at 8:00 pm for the mandatory weekly staff meetings.
• A commitment of approximately 16 hours/week is required (some weeks may be more, whereas others may be less, depending on time of year, events, issues in the hall, etc.), which includes but is not limited to duty tasks, engaging with residents, required meetings, duty coverage, program implementation and attendance, being visible and available to residents, and addressing the specific needs of the community.
• RAs are required to work during some evenings, weekends, and holidays. This includes providing the hall coverage during vacation and holiday periods (which may include Thanksgiving and Spring Break among others).
• Must be able to complete 16-hour duty shift, along with duty tasks.
• Upon hire, you are required be able to actively participate in all semester residence training, including support of move in/out activities; New semester training in the Fall and the Spring and area staff continued training programs are mandatory for all RAs.
• Professional demeanor with excellent customer service skills.
• Must have strong communication and interpersonal skills; this includes the ability to speak, read, and write English.
• Model and encourage a "can-do" attitude among staff.
• Maintain a professional attitude and manner in all work relationships.
• Maintain a positive outlook on all GGC departments and campus members.

Preferred Qualifications

• 3.0 grade point average.
• 12+ credit hour/semester load.
• Excellent oral and written communication skills.
• Excellent organizational, time management and multi-tasking skills.
• Accuracy and attention to details.
• Willingness to learn new skills to accomplish tasks.
• Ability to work as a member of a team.