Question 1

What are the specific working hours for each Retail Assistant post?

Accepted Answer

There are three part-time permanent posts available: Post 1 : 15 hours/week (Thu, Fri, Sat); Post 2 : 17 hours/week (Mon, Thu, Sat); Post 3 : 28 hours/week (Mon, Tue, Wed, Fri). Please tick your preferred hours on the first page of the Supporting Evidence Form . View administration jobs for similar roles.

Question 2

What qualifications and experience are required for the Retail Assistant role?

Accepted Answer

Candidates need experience in a visitor-facing or retail environment , enjoyment of busy team settings, confidence, approachability, commitment to excellent customer service , strong interpersonal skills, proactive problem-solving, and good attention to detail (especially safety/security). Willingness to learn about Bodleian Libraries and University of Oxford is essential. No specific academic qualifications listed. Explore higher ed admin jobs .

Question 3

How do I apply for the Retail Assistant positions at Bodleian Libraries?

Accepted Answer

Upload your CV and Supporting Evidence Form (using the attached template) via the online application. The form must address each essential and desirable selection criteria from the job description. CVs alone will not be considered. Deadline: 12:00 midday GMT on 23 February 2026 . Contact recruitment@glam.ox.ac.uk for queries. See CV tips .

Question 4

What is the salary and benefits for Retail Assistants?

Accepted Answer

Salary: £25,945 - £26,979 per annum, pro-rata (Standard Grade 2). Benefits include excellent contributory pension, 38 days annual leave, childcare services, family leave, cycle loan, discounted bus travel. More at hr.admin.ox.ac.uk/staff-benefits . Check university salaries for comparisons.

Question 5

What duties will Retail Assistants perform at Bodleian Shops?

Accepted Answer

Deliver world-class customer service , use product knowledge to inspire sales, act as Bodleian ambassador, follow procedures/cash handling for security, support stock/diliveries/online orders, housekeeping. Create welcoming environment for diverse visitors. Location: Weston & Old Quad Shops, Oxford. Similar to staff jobs .

University of Oxford

Weston & Old Quad Shops, Bodleian Library, Broad Street, Oxford, OX1 3BG

"Retail Assistant (3 Posts)"

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