SBTDC Business Counselor

SBTDC Business Counselor

Benefits of Working at UNCW:

Want to become a soaring UNCW Seahawk and work at one of the best universities on the East Coast? Want to put your toes in the sand after a day of work? The University of North Carolina Wilmington offers a wonderfully vibrant university community along with a beautiful location just miles from the beach.Employees of UNCW are provided a comprehensive benefits package as well as other programs, resources, policies, and practices that help to support a work/life balance. Our programs have been designed to provide a variety of choices to best fit your needs and the needs of your family. Full time employees are eligible for dental, vision and health insurance plans. Health insurance benefit plans eligibility begins on the first of the month following date of hire. Retirement plan contributions begin on the eligibility date following election and include employer contributions for either a defined contribution or a defined benefit plan. Optional disability plans are also available.Full time employees are also eligible for the tuition waiver program which covers the cost of tuition and fees for up to three (3) undergraduate or graduate courses per academic year at UNCW or any other university within the UNC System. In addition, UNCW covers the cost of tuition and fees for one UNCW course each summer session.As a full time employee, UNCW also offers a free membership to the Campus Recreation Center, free vaccine and booster shots offered on campus, meditation and yoga sessions, voluntary supplemental insurance coverages, pretax flexible spending accounts, 12 paid holidays, 24 hours of paid community service leave time, paid vacation and sick leave accrual and family medical leave after 12 months of continuous service.We also offer an abundance of training and development programs through our Dare to Learn Academy, and the employee assistance program, many of which are offered free of charge.

Recruitment Range: Determined based on qualifications and/or experience.
Vacancy Number: E1527
Location of Workplace: Main UNCW Campus
Home Department: SBTDC - 31291
Division: Academic Affairs - 30 Division

Primary Purpose of Organizational Unit:

The University of North Carolina System's Small Business and Technology Development Center (SBTDC), in partnership with the US Small Business Administration, is the recognized, primary organization through which the state of North Carolina provides business counseling, management education, and technology development services to help the business community successfully meet challenges, manage change, and plan for the future.

University Information:

The University of North Carolina Wilmington, the state's coastal university, is dedicated to the integration of teaching, mentoring, research and service. Widely acknowledged for its world-class faculty and staff and continuously recognized at a national level for scholarly excellence and affordability, UNCW offers a powerful academic experience that stimulates creative inquiry and critical thinking.

A public institution with nearly 18,000 students, UNCW offers a full range of baccalaureate- and graduate-level programs, as well as doctoral degrees in educational leadership, marine biology, nursing practice and psychology; and many distance learning options, including clinical research, an accelerated RN-to-BSN program, an Executive M.B.A. program structured for working professionals, and the nation's only bachelor's degree program focused on coastal engineering.

The university's efforts to advance research and scholarly activities have earned UNCW the elevated designation of 'Doctoral Universities: High Research Activity' institution (R2 University) by the Carnegie Classification of Institutions of Higher Education.

UNCW has been part of the University of North Carolina System since 1969.

Location of Workplace:

Main UNCW Campus

Brief Summary of Work for this Position:

The Small Business and Technology Development Center (SBTDC) Business Counselor is a level 1 business counselor/advisor. This position provides business advice and counsel to all small-size business clients focusing on the SBTDC's pre-venture and existing small business segments. The Counselor provides a combination of administrative support and business advice and counsel to small-size business clients focusing on the SBTDC's pre-venture and existing small business segments.Key Responsibilities:
a. In the administrative role, responsibilities include:

• Work alongside the Regional Center Director to support the Center with departmental reporting, reconciliations, approvals, purchasing, asset management, data management, and budgeting.
• Support the IT needs of the center by staying in touch with the IT department regarding equipment needs and timely delivery of the requested items.
• Support center-sponsored events to ensure that all events are successful.
• Assist in the creation of digital marketing content, including social media posts, blog articles, and email campaigns for the SBTDC office.

b. In the counseling role, responsibilities include:

• Be the initial point of contact and intake for all businesses entering the Center, either in person, phone, or internet.
• Conduct assessment, introductory counseling, answering general start-up questions, and completing short-term research projects for selected clients.
• Collaborate and consult with other team members to assess prospective clients and provide appropriate case manager assignments and/or professional referrals.

Minimum Education and Experience Requirements:

Bachelor's degree and one year of experience related to the area of assignment; or equivalent combination of training and experience. All degrees must be received from appropriately accredited institutions.

Preferred Education, Knowledge, Skills & Experience:

Small business and entrepreneurship knowledge and/or experience.

FTE: 1.0 FTE (40 hours per week)
Months Per Year: 12 Months
Type of Position: Permanent
Position Number: E1527
Job Posting Date: 04/27/2026
Posting Close Date: 5/31/2026
Number of Openings: Single Incumbent