"School Institute Business Coordinator"

About the Role

To provide senior-level operational support within a School/Institute, ensuring local business continuity, oversight of compliance requirements (e.g. Health & Safety, carbon footprint reporting, and building-related sustainability targets), and coordination of local projects and priorities, including high level strategic events, and speaking engagements. The postholder will work closely with School/Institute and Faculty leadership to maintain delivery through periods of change and transformation, acting as a key local point of contact within a wider pooled support model.

The role encompasses the traditional responsibilities of an Executive Assistant while extending to proactive collaboration on project coordination, full secretarial responsibilities to meetings, reports, high level strategic events, and speaking engagements. The post-holder will play a critical role in ensuring the School/Institute Leadership Team adheres to policies and procedures, operating efficiently and effectively.

The post-holder will act as a trusted advisor to enable the executive to focus on their strategic objectives and portfolio.

This role serves as a central point of contact for the Heads of Schools/Institute Directors and their senior leadership teams, requiring engagement with senior stakeholders within QMUL and across partner organisations. The post-holder will represent both the School/Institute and the institution with professionalism, diplomacy, and a strong understanding of leadership priorities.

Additionally, the post-holder will foster team collaboration across the Faculty, contributing to the overall effectiveness of the Senior Leadership Team, ensuring seamless cover and demonstrating flexibility to meet evolving demands will be essential. Maintaining strict confidentiality and handling sensitive information with discretion are fundamental aspects of this role. This position offers the opportunity to build extensive skills and experience, serving as a platform for career advancement within executive support and senior leadership roles.

About the School

The Faculty of Humanities and Social Sciences (HSS) combines research excellence with a strong commitment to growth, innovation, and diversity in our educational activities. Queen Mary’s global reputation is supported by our distinctive excellence across HSS. Law, together with History, Drama and English regularly appear in subject rankings of the top 50 universities in the world. Geography, Linguistics, and Drama have each been ranked first in previous research excellence exercises.

About Queen Mary

At Queen Mary University of London, we believe that a diversity of ideas helps us achieve the previously unthinkable. Throughout our history, we’ve fostered social justice and improved lives through academic excellence. And we continue to live and breathe this spirit today, not because it’s simply ‘the right thing to do’ but for what it helps us achieve and the intellectual brilliance it delivers. We continue to embrace diversity of thought and opinion in everything we do, in the belief that when views collide, disciplines interact, and perspectives intersect, truly original thought takes form.

Benefits

We offer competitive salaries, access to a generous pension scheme, 30 days’ leave per annum (pro-rata for part-time/fixed-term), a season ticket loan scheme and access to a comprehensive range of personal and professional development opportunities. In addition, we offer a range of work life balance and family friendly, inclusive employment policies, flexible working arrangements, and campus facilities. Queen Mary’s commitment to our diverse and inclusive community is embedded in our appointments processes. Reasonable adjustments will be made at each stage of the recruitment process for any candidate with a disability. We are open to considering applications from candidates wishing to work flexibly.