JOB GOAL

To advance the college’s mission, vision, principles, values and strategic initiatives through continuous improvement decisions.

GENERAL JOB SUMMARY

To build relationships through excellent customer service, teaching, learning, and exhibiting a passion for technology while exploring the digital world together.

The typical work schedule will be Monday through Friday from 7:30 am to 5 pm.

UNIVERSAL CORE COMPETENCIES

• Advocate for Continual Improvement- empowering each other to identify opportunities for excellence.
• Collaborate with Mutual Accountability- working together with a willingness to take ownership and account for our actions.
• Champion Service- anticipating needs and create a welcoming, diverse, and inclusive environment.
• Perseverance- commitment to excellence even in the face of adversity or delay in achieving success.
• Lead- regardless of title, through positive influence.

DUTIES/RESPONSIBILITIES

• Tech Expert:
• Build relationships with customers.
• Assist in choosing the perfect solution to meet an individual’s needs.
• Constantly learn new trends in technology.
• Facilitate one-on-one learning.
• Translate technical information into everyday language.
• Maintain a neat, clean and orderly store including hanging and folding clothing.
• Contribute to maintaining an immaculate brand location.

This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Individuals may perform other duties as assigned.

PHYSICAL ACTIVITIES WITH/WITHOUT REASONABLE ACCOMMODATION

Position involves working in a classroom setting. Occasional (10-33%) sitting, pushing, pulling and grasping. Frequent (34-66%) reaching and viewing a computer and other types of close visual work. Constant (67-100%) standing, walking, repetitive motion, talking and hearing.

MINIMUM QUALIFICATIONS

• High school diploma or equivalent.

PREFERRED QUALIFICATIONS, LICENSES, CERTIFICATIONS, OR REGISTRATIONS

• Previous experience in technology sales or customer service.
• Strong communication and interpersonal skills.
• Demonstrated interest in technology.