"Security Resource Assistant I - 527293"

Job Summary

The Security Resource Assistant I, under moderate supervision, ensures the safety and security of the University community by monitoring, receiving, processing, and responding to information related to physical security, access control, and safety concerns.

Additional Department Summary

Serves as a representative of the University of Alabama, demonstrating excellent customer service while ensuring the safety and security of the campus community. Provides exceptional safety assistance to the University community and visitors. Performs foot patrols. Secures and locks University facilities. Responds to alarms. Processes non-emergency assistance requests. Staffs the central monitoring station, Bryant Dorm, and the Strip Precinct. Monitors and operates video surveillance systems, alarm systems, and communication platforms. Maintains detailed logs and records of daily activities. Engages with all members of the campus community and visitors in a courteous, helpful, and professional manner, fostering a welcoming and secure environment.

Requires the ability to work 12-hour shifts with a rotating weekly pattern. Additionally, must be able to work extended hours, mandatory events like Alabama Football games, weekends, holidays, and overtime as needed. Must be able to perform extended foot patrols, including walking and climbing stairs, indoors and outdoors, in all weather conditions. Ability to lift up to 50 lbs. on an occasional basis. May drive UA vehicle as needed.

Required Minimum Qualifications

High school diploma or GED and some work experience.

Additional Required Department Minimum Qualifications

Upon a conditional job offer, the applicant must submit to and successfully complete department-required screenings, including a psychological assessment. Final candidates must submit to and successfully pass a post-offer drug screening. Must have a valid U.S. driver's license. Must be at least 19 years of age at the time of hire and have an acceptable Motor Vehicle Report that is in compliance with University policies. Applicants under the age of 21 will have some driving restrictions.

Skills and Knowledge

Excellent verbal and written communication skills. Strong judgment and decision making skills. Good interpersonal skills. High level of professionalism. Ability to perform a high quality of work. Technical knowledge.

Preferred Qualifications

Experience in customer service, dispatch, security, law enforcement, or call-center operations in high-volume environments.