"Security Systems Specialist-Overnight Shift (Hopkins Bloomberg Center)"

Specific Duties and Responsibilities

• Monitor and respond to proprietary closed circuit television systems for events or activities that may require a security response.
• Provide general assistance and information to University students, faculty, staff and visitors.
• Complete tasks as may be necessary for the operation of the Command Center.
• Answer telephone and radio calls emergency or non-emergency calls, assess the nature of the call and determine appropriate level of response.
• Dispatch the appropriate level of public safety response public per University policy and guidelines.
• Coordinate responses of HBC Public Safety, Facilities Management, Student Affairs and transmit pertinent information to University security personnel.
• Track locations of public safety personnel and relay pertinent information.
• Contact and facilitate law enforcement and/or Fire and EMS response to university incidents.
• Keep Public Safety management apprised of emerging and ongoing incidents.
• Create and maintain manual and computerized reports, logs, records and data.
• Promulgate schedules of events and building access requirements.
• Serve as the University switchboard and the liaison for student’s health care and facilities emergency maintenance during non-business hours.
• Work flexible shifts and unscheduled overtime on any day of the week, including holidays or weekends to assist with operational and special event assignments.
• Other duties as assigned.

Requirements

• Must be available to work weekends, holidays and other than regularly scheduled shifts.

Minimum Qualifications

• High school Diploma/GED required.
• Two (2) years related experience working with security systems, including familiarity with communication technology and call-taking techniques.
• Additional education may substitute for required experience and additional related experience may substitute for required education beyond HS Diploma/Graduation Equivalent, to the extent permitted by the JHU equivalency formula.

Technical Qualifications & Specialized Certifications

• Proficiency in Microsoft Office Suite is required, must be familiar with each program, and windows computers for troubleshooting computer related issues; and skills to utilize innovative, wireless technology.
• Proficient in CCTV systems, video analytics, camera positioning, and knowledge of different surveillance technologies.

Preferred Qualifications

• Prior law enforcement communications call center, security company communications center, or emergency management agency experience.
• Crime analyst or criminal research specialist experience.
• Associate of Arts (AA) degree in Criminal Justice, Business, Liberal Arts, Cyber Security or Social Sciences.

Additional Details

Classified Title: Security Systems Specialist

Job Posting Title (Working Title): Security Systems Specialist-Overnight Shift (Hopkins Bloomberg Center)

Role/Level/Range: ATO 40/E/02/OD

Starting Salary Range: $16.20 - $28.80 HRLY (Commensurate w/exp.)

Employee group: Full Time

Schedule: Monday-Friday 11:30 PM-7:00 AM

FLSA Status: Non-Exempt

Location: District of Columbia

Department name: 555 Penn

Personnel area: University Administration