"Senior Administration Officer"

About This Opportunity

This is a unique opportunity to play a pivotal role in supporting fair, transparent and effective student conduct and grievance processes within a leading university environment. Working closely with the Manager and Student Case Coordinators, you’ll help ensure the smooth operation of the Student Conduct and Grievance Resolution Unit, contributing to high‑quality outcomes for students and staff alike.

A key feature of this role is the diversity of work on offer. You’ll gain hands‑on experience in a number of workflows and develop a deep understanding of the full student conduct and grievance lifecycle. The work is engaging, building broad capability, and allows you to meaningfully contribute wherever you’re needed most.

Key responsibilities will include:

• Oversee and support the day-to-day administrative functions of the Unit, including providing high-quality customer service, preparing correspondence, and supporting student conduct, complaints and appeals processes.
• Provide secretariat support to university committees and working groups, including preparing agendas and minutes, coordinating meetings, undertaking research, and supporting governance-related decision making.
• Contribute to the review and enhancement of business processes, information management, data analysis and reporting, including identifying trends and emerging issues to support informed decision-making at senior levels.

About UQ

As part of the UQ community, you will have the opportunity to work alongside the brightest minds, who have joined us from all over the world. Everyone here has a role to play. As a member of our professional staff cohort, you will be actively involved in working towards our vision of a better world. By supporting the academic endeavour across teaching, research, and the student life, you will have the opportunity to contribute to activities that have a lasting impact on our community.

Join a community where excellence is at the core of our culture, contributions are valued and a range of benefits and rewards are available, such as:

• Up to 26 weeks paid parental leave/paid primary care leave
• 17% superannuation contributions + 17.5% annual leave loading
• Access to flexible working arrangements including hybrid working options, flexible start/finish times, purchased leave, and a condensed fortnight
• Health and wellness discounts – fitness passport access, free yearly flu vaccinations, discounted health insurance, and access to our Employee Assistance Program for staff and their immediate family
• Career development opportunities –access to exclusive internal-only vacancies and our Study for Staff program
• On campus childcare options
• Affordable parking (from just $6.40 a day)
• Salary packaging options

About You

• A completed degree with at least four years’ relevant experience, or an equivalent combination of education, training and demonstrated professional experience.
• Strong organisational and administrative skills, with the ability to manage competing priorities, meet tight deadlines and work effectively with limited supervision.
• Excellent written and verbal communication skills, with the ability to consult, negotiate and build effective working relationships with stakeholders at all levels.
• Well-developed analytical and conceptual skills, including experience interpreting and applying policies, procedures and governance requirements.
• Proven ability to exercise sound judgement, discretion and initiative, with a strong commitment to confidentiality, accountability and teamwork.

Appointment to this role is subject to the successful completion of relevant pre-employment checks, which may include verification of the right to work in Australia, qualifications, criminal history checks. This may also include checks relating to gender-based violence matters or other integrity and conduct requirements. You must maintain unrestricted work rights in Australia for the duration of this appointment to apply. Employer sponsored work rights are not available for this appointment.

Questions?

For more information about this opportunity, please contact Rod Whybird at r.whybird@uq.edu.au.

For application inquiries, please reach out to the Talent Acquisition team at talent@uq.edu.au, stating the job reference number (below) in the subject line.

Want to Apply?

We welcome applications from all individuals and are committed to an inclusive and accessible recruitment process. To be considered, please ensure you upload:

• Resume
• A cover letter summarising how your background aligns with the 'About You' section

Our strength as an institution lies in our diverse colleagues. We're dedicated to equity, diversity, and inclusion, fostering an environment that mirrors our wider community. We're committed to attracting, retaining, and promoting diverse talent, particularly from Australia’s First Nations Peoples. If you require an alternative method to submit your application due to accessibility needs or personal circumstances, please contact talent@uq.edu.au.

Other Information

UQ is committed to a fair, equitable and inclusive selection process, which recognises that some applicants may face additional barriers and challenges which have impacted and/or continue to impact their career trajectory. Candidates who don’t meet all criteria are encouraged to apply and demonstrate their potential. The selection panel considers both potential and performance relative to opportunities when assessing suitability for the role.

Applications close Monday 16 March 2026, 11.00pm AEST (R-60412).

Base salary will be in the range $95,361.62 - $102,302.91 + 17% Superannuation (HEW Level 6)

Full-time, permanent position Based at our St Lucia Campus