"Senior Coordinator, Ngunnawal Centre"

Job Description:

• Make a meaningful impact in Indigenous student success at UC
• UC Level 7, Salary Range $103,259 pa - $111,865 pa plus 17% Super
• Full Time, Continuing Opportunity

About us:

University of Canberra is more than a university, it’s a community committed to shaping a better world through education, research, and opportunity with a strong commitment to inclusivity and reducing inequalities. Our vibrant campus in Australia’s capital city is a hub of innovation, opportunity and a launchpad for a diverse cohort including first-in-family students and future leaders alike. If you are looking for a career that matters with a welcoming, values based, forward-thinking institution, come build your future with us.

About the role:

The Ngunnawal Centre is our University of Canberra Aboriginal and Torres Strait Islander student success and support centre. The Centre provides holistic, strengths-based support that begins with prospective students and continues through their academic journey and beyond.

We are seeking an engaging and experienced Senior Coordinator to join the Ngunnawal Centre team. This role is central to fostering engagement with Faculties, Community, and current, past and future Aboriginal and Torres Strait Islander students. Playing a key role in coordinating inclusive, culturally safe support programs, the successful applicant will work towards enhancing student retention, success and completion.

Key responsibilities:

• Support the Ngunnawal Centre Manager in day-to-day operations and staff supervision.
• Coordinate recruitment, onboarding and timesheet management of casual staff including tutors.
• Help students navigating university systems.
• Collaborate with internal and external stakeholders to deliver holistic and culturally appropriate support services.
• Lead initiatives that improve student engagement, access to resources, and academic success.
• Represent the Ngunnawal Centre at university and community events.
• Contribute to workshops, events, and information sessions tailored to Indigenous students.
• Support data collection, reporting and continuous improvement efforts.

About you:

To be successful in this role, you will demonstrate:

• A deep understanding of Aboriginal and Torres Strait Islander cultures and issues affecting Indigenous students.
• Customer service focus with strong interpersonal and communication skills, with the ability to engage sensitively and effectively.
• Experience in student support, program coordination, or community engagement. Higher education experience would be advantageous.
• Confidence in elevating student engagement and assisting the manager to run the centre.
• A commitment to social justice, inclusion, and continuous improvement.

Offerings/ Benefits/ Culture:

The University offers excellent conditions and benefits which can be explored on our “Work at UC” site which includes:

• Flexible working arrangements and Family-friendly policies
• On campus Gym, Medical services, Cafes, Post office, Supermarket and Early Childhood Education and Care facilities.
• Professional Development offerings (study assistance, corporate programs and discounts)
• Innovative work environment with a diverse and inclusive culture
• Access to Employee Assistance Program and a corporate private Health Plan (Bupa)

University of Canberra is a values based organisation and sets a goal to be the national sector leader in equity, diversity, inclusion and access via Connected – A Decadal Strategy 2023-2032. UC encourages applications from Aboriginal and Torres Strait Islander peoples, people with disability, neurodiversity and people from culturally and linguistically diverse backgrounds.

Eligibility:

• Applicants who wish to apply for this position should have valid working rights at the time of submission.
• The University of Canberra is committed to the safety of vulnerable and young people. As such, the successful candidate will be required to have a current ACT working with vulnerable people registration.

How to apply:

To be considered for this position, we require your CV and a cover letter explaining what skills you would bring to the role.

Submit your Application through the “Apply Now” tab. We kindly ask that you take this opportunity to align your application with the Position Description, ensuring that your skills and experience are clearly articulated in connection with the specific requirements of the role.

For job specific information: please contact Tamara Chatfield, Centre Manager, Ngunnawal Centre, tamara.chatfield@canberra.edu.au.

For recruitment and application questions: please contact the Talent Solutions team on 02 6206 3867 or email uctalent@canberra.edu.au. If you would like to request a reasonable adjustment to the selection process, please feel free to contact us.

Closing date: 11.55pm, Sunday 15 March 2026.