"SENIOR MAIL ASSISTANT, AUXILIARY, Office of Housing"

SENIOR MAIL ASSISTANT, AUXILIARY, Office of Housing

Category: Charles River Campus → Administrative/Support/Clerical

Job Location: BOSTON, MA, United States

Tracking Code: 26500131290304

Posted Date: 3/9/2026

Salary Grade: Grade 22

Expected Hiring Range: Minimum $18.88 - Maximum $25.83

Position Type: Full-Time/Regular

This position is responsible for receiving, sorting, and distributing packages for residents in West Campus using the package tracking software database. Contact residents if they have received a perishable package. Provide excellent customer service while dealing with difficult situations. Assist residents with mailbox issues and provide instruction on mailbox use. Clean and maintain the mailroom by keeping it neat and well organized at all times. Look up information for misdirected or incomplete mail or packages and take the appropriate action by forwarding, redirecting, or returning to sender.

Required Skills: High School Diploma, strong customer service skills and one year of related experience.

We are an equal opportunity employer...

To apply, visit https://apptrkr.com/7003790