Senior Platform Administrator

Job ID: 292549

Location: Kennesaw, Georgia

Full/Part Time: Full Time

Regular/Temporary: Regular

About Us

Are you ready to transform lives through academic excellence, innovative research, strong community partnerships and economic opportunity? Kennesaw State University is one of the 50 largest public institutions in the country. With growing enrollment and global reach, we continue to expand our institutional influence and prominence beyond the state of Georgia. We offer more than 190 undergraduate, graduate, and doctoral degrees to empower our 47,000 students to become thought leaders, lifelong learners, and informed global citizens. Our entrepreneurial spirit, high-impact research, and Division I athletics draw students from throughout the region and from more than 100 countries across the globe. Our university's vibrant culture, career opportunities, rich benefits, and values of respect, integrity, collaboration, inclusivity, and accountability make us an employer of choice. We are part of the University System of Georgia. We are searching for talented people to join Kennesaw State University in our vision. Come Take Flight at KSU!

Location

(Primary Location for Job Responsibilities) Our Kennesaw campus is located at 1000 Chastain Road NW, Kennesaw, GA 30144.

Our Marietta campus is located at 1100 South Marietta Parkway, Marietta, GA 30060.

Job Summary

Responsible for the full lifecycle and administration of components of an application platform, related integrations, and applications running on the platform. Uses platform functionality to develop enhancements, workflows, reports, and dashboards. Ensures stability, availability, and security. Performs daily administrative and user support tasks.

Responsibilities

KEY RESPONSIBILITIES:

1. Responsible for the full lifecycle, planning, and administration of components of an application platform, related integrations, and applications running on the platform
2. Uses platform functionality to develop enhancements, workflows, reports, and dashboards
3. Responsible for the stability, availability, and security of platform components and related applications
4. Performs daily administrative and user support tasks
5. Manages and maintains relationships with business units and stakeholders to identify and understand their needs and implement solutions that best support their objectives
6. Leads platform implementation projects, providing updates on project progress, and proactively communicating issues that may impact project success
7. Maintains application inventories and documentation, such as application architecture diagrams, data flow diagrams, business process documentation, configurations, data governance documents, standard operating procedures, and run books
8. Keeps stakeholders informed of all relevant updates (system enhancements, system upgrades, system outages, project updates, etc.) around applications, services, projects, initiatives
9. Analyzes business requirements and develop technical solutions accordingly
10. Collaborates with internal and external partners to ensure solutions provide the best user experience
11. Works with internal colleagues to design and implement integration/data feeds/interfaces with other systems, such as APIs and Authentication
12. Provides support, monitoring, and maintenance for assigned environments, including prompt resolution of customer requests
13. Participates in platform communities and stay up to date on new software technologies and best practices
14. Executes software installations, creation, configuration, and loads

Required Qualifications

Educational Requirements
Bachelor's degree from an accredited institution of higher education in related field

Other Required Qualifications
Successfully complete training and/or certification within the assigned platform(s) within one (1) year of employment

Required Experience
Five (5) years of related work experience

Preferred Qualifications

Additional Preferred Qualifications
Ability to write small code fragments to augment limitations in platform logic

Preferred Educational Qualifications
An advanced degree from an accredited institution of higher education in a related field

Preferred Experience
Prior experience administering specialized platforms

Knowledge, Skills, & Abilities

ABILITIES
Must be able to maintain training and/or certification within the assigned platform(s)
Able to handle multiple tasks or projects at one time meeting assigned deadlines
May be cross trained to assist and support other platforms as assigned

KNOWLEDGE
Strong understanding of the assigned technologies and concepts
Strong understanding of ETLs, SQL, PL/SQL

SKILLS
Excellent interpersonal, initiative, teamwork, problem solving, independent judgment, organization, communication (verbal and written), time management, project management and presentation skills
Proficient with computer applications and programs associated with the position
Strong attention to detail and follow up skills
Strong customer service skills and phone and e-mail etiquette

Other Information

This is not a supervisory position.
This position does not have any financial responsibilities.
This position will not be required to drive.
This role is considered a position of trust.
This position does not require a purchasing card (P-Card).
This position may travel 1% - 24% of the time

Background Check
Standard Enhanced
Education

To apply, visit https://careers.hprod.onehcm.usg.edu/psp/careers/CAREERS/HRMS/c/HRS_HRAM_FL.HRS_CG_SEARCH_FL.GBL?Page=HRS_APP_JBPST_FL&Action=U&FOCUS=Applicant&SiteId=43000&JobOpeningId=292549&PostingSeq=1